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Keys To The Shop : Equipping Coffee Shop Leaders

A coffee podcast providing coffee shop owners and leaders, with insights, inspiration, and the tools you need to grow and advance your coffee business or coffee career. We learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about ownership, optimization, profitability, barista work, employee culture, management, scaling, leadership, personal development, and anything else that will help you achieve success in the coffee shop.

When "Going above and Beyond" goes too Far

12 mins; December 10, 2020

254 : Holiday Hospitality Part 2

22 mins; December 07, 2020

The pain of Detoxing your Work Life

10 mins; December 03, 2020

253 : Mindsets that Sabotage Success

30 mins; November 30, 2020

Founder Friday w/ Klaus Thompson of the Coffee Collective, Denmark!

67 hours 18 mins; November 26, 2020

Not just "One of the Gang"

7 mins; November 25, 2020

Fermentation and the Future of Farming w/ Lucia Solis

63 hours 23 mins; November 24, 2020

The Impact of Absence

6 mins; November 18, 2020

250 : Planning better Events w/ Steven Moloney of The Barista League

48 mins; November 16, 2020

Just re-make it!

10 mins; November 11, 2020

249 : The Path to Cooperative Ownership w/ Christopher Feran and Shane Hinde of Phoenix Coffee

58 mins; November 06, 2020

The Neighbor's Tree

8 mins; November 04, 2020

248 : The 5 Elements of Resourcing your Team

20 mins; November 02, 2020

Special: Grossest Stories from the Bar

23 mins; October 31, 2020

247 : Founder Friday! w/ Ritesh Doshi, of Spring Valley Coffee, Kenya

60 hours 15 mins; October 30, 2020

The Dark Roast Night of the Soul

8 mins; October 28, 2020

246 : Selecting a Wholesale Coffee Provider

26 mins; October 26, 2020

Promotion Commotion

10 mins; October 21, 2020

245 : A Conversation with the World's Youngers Q Grader, Frankie Volkema, Founder of Joven Coffee

36 mins; October 20, 2020

Good Baristas aren't born, they're Made

10 mins; October 15, 2020

244 : Top 10 Ways to Lose Employees

38 mins; October 13, 2020

Keeping it Real

7 mins; October 08, 2020

243 : Encore Episode! "The Sleepwalking Barista (Owner)"

42 mins; October 05, 2020

Lack of-Self-Awareness

7 mins; September 30, 2020

242 : A Conversation with James Hoffmann

69 hours 14 mins; September 26, 2020

241 : Founder Friday! w/ David Morris of Dillanos Coffee Roasters

77 hours 10 mins; September 24, 2020

Prep for Performance Reviews

10 mins; September 23, 2020

240 : What to do before you Build your Bar

25 mins; September 22, 2020

SPECIAL: Stories from the Ground #3 w/ Chi Sum Ngai of Coffee Project NY!

53 mins; September 21, 2020

Poaching and Hiring from other Shops

12 mins; September 17, 2020

239 : 5 Best Practices for the Best Small Business w/ Henry Lopez

62 hours 25 mins; September 15, 2020

SPECIAL: Stories from the Ground #2 w/ Jay Sanders of 392 Caffe

65 hours 17 mins; September 12, 2020

Shifting the Shadow Shift

10 mins; September 10, 2020

238 : Leading, Hiring, and working with your Coffee Tech w/ Hylan Joseph of Espresso Partners

63 hours 35 mins; September 04, 2020

SPECIAL: Stories from the Ground #1 w/ Scott Carey of Sump Coffee

65 hours 49 mins; September 04, 2020

My #1 Interview Mistake

7 mins; September 02, 2020

237 : Thoughts on Post-COVID Coffee

31 mins; September 01, 2020

236 : Founder Friday! w/ Miel Castagna-Herrera & Curtis Herrera of Cafe Corazon!

60 hours 22 mins; August 27, 2020

You are not your Competition

7 mins; August 27, 2020

235 : 4 Tips for Training your Staff

19 mins; August 24, 2020

Your Employee Handbook is Worthless

8 mins; August 19, 2020

234 : Actions and Strategies to Improve your Messaging w/ Garrett Oden

71 hours 46 mins; August 18, 2020

Bridging the Values-Actions Gap

13 mins; August 12, 2020

233 : A Conversation w/ Anthony Ragler, Black and White Coffee

71 hours 14 mins; August 10, 2020

Tips on Job Descriptions

12 mins; August 06, 2020

Rebuilding your Staff with Excellence w/ Dave Stachowiak

53 mins; August 02, 2020

231 : Founder Friday! w/ Blew Kind of Fanny Lou's Porch

64 hours 27 mins; July 30, 2020

Don't fall into FOLO! (Fear of Limited Options)

13 mins; July 29, 2020

230 : Making room for Community in your Shop

30 mins; July 27, 2020

Don't Stress about Stress

9 mins; July 23, 2020

229 : 7 Tips for New Managers

35 mins; July 20, 2020

Work Alchemy

8 mins; July 16, 2020

228 : Cracking the Leadership Code w/ Alain Hunkins

55 mins; July 13, 2020

No News is Bad News

11 mins; July 09, 2020

227 : Connecting with Hearts and Minds

27 mins; July 07, 2020

Long-game Management

13 mins; July 01, 2020

The Art of being Indispensable at Work w/ Bruce Tulgan

58 mins; June 29, 2020

225: Encore Episode : Founder Friday w/ Dorian Bolden, Beyu Caffe, Durham, NC

81 hours 58 mins; June 26, 2020

Who you are & What you Do

10 mins; June 24, 2020

224 : Essentialism: Focusing on what truly Matters w/ Greg McKeown

68 hours 1 min; June 22, 2020

The Right People?

9 mins; June 17, 2020

223 : Building a Financially Resilient Business w/ Andrew Carroll

66 hours 19 mins; June 15, 2020

Higher Degrees of Imperfection

13 mins; June 11, 2020

222 : How to have Difficult Conversations about Race and Justice w/ Kwame Christian

61 hours 56 mins; June 09, 2020

Encore Episode : 6 Truths about Power

33 mins; June 04, 2020

221 : Building your People Program w/ HR Consultant, Dana Goodwin

77 hours 42 mins; June 02, 2020

220 : Founder Friday! w/ Sarah Barnett Gill of Mama Mocha's in Auburn , AL

81 hours 38 mins; May 28, 2020

The COVID Communication Bubble

9 mins; May 28, 2020

219 : Building a Winning Food Program w/ Marilei Denila, Culinary R&D Manager, Go Get em Tiger

52 mins; May 25, 2020

2nd First Impression : Tips for Welcoming Customers Back

12 mins; May 21, 2020

218 : An Expert's Guide to Elevating your Cold Brew w/ Matt Bushman of Alto Cold Brew

61 hours 15 mins; May 18, 2020

COVID-19 Focus : Starting the Grocery / Pantry Model in your Shop w/ Ben Shellack of Penstock Coffee Roasters

36 mins; May 15, 2020

Building an Accessible Coffee Menu w/ Joe Marrocco

19 mins; May 13, 2020

217 : Should you Roast your own Coffee? w/ Joe Marrocco

62 hours 11 mins; May 11, 2020

3 Keys to Building a Better Normal

14 mins; May 07, 2020

COVID-19 Focus w/ John King, Walkie Talkie Coffee, Canton, OH

36 mins; May 04, 2020

216 : Helping Customers Brew at Home w/ Brian Beyke, I Brew my own Coffee Podcast

52 mins; May 04, 2020

COVID-19 Focus: Perspective form Burundi w/ Jeanine Niyonzima-Aroian, JNP Coffee

30 mins; May 01, 2020

In this Together, but for how Long?

11 mins; April 29, 2020

COVID-19 Focus w/ Maxwell Mooney, Narrative Coffee, Everette, WA

48 mins; April 27, 2020

215 : Communication and Marketing Master Class w/ Spencer M. Ross, PH.D.

61 hours 33 mins; April 27, 2020

214 : Founder Friday w/ Peter Moses of Mighty Oak Roasters in Astoria, NY

61 hours 47 mins; April 23, 2020

You're not Letting People Down

13 mins; April 23, 2020

213 : Coping with Corona using Emotional Intelligence w/ Andrea Hoban

54 mins; April 20, 2020

COVID-19 Focus w/ Lauren Crabbe of Andytown Coffee Roasters

45 mins; April 17, 2020

Keep or Throw Away?

10 mins; April 15, 2020

212 : Refining your Leadership and Systems in a Crisis

28 mins; April 13, 2020

COVID-19 Focus : Jonathan Pascual | Taproom Coffee and Beer | Atlanta, Georgia

33 mins; April 09, 2020

Grace and High Standards

8 mins; April 09, 2020

211 : Straight Talk for Coffee Shops w/ The Retail Doctor, Bob Phibbs

55 mins; April 05, 2020

COVID-19 Focus : Impact on the Supply Chain w/ Ricardo Pereira , COO, Ally Coffee

36 mins; April 03, 2020

Development in a Crisis

7 mins; April 02, 2020

210 : The Future of Retail w/ Doug Stephens | CEO of The Retail Prophet

48 mins; March 31, 2020

COVID-19 Focus : Karl Purdy of Coffee Angel, Dublin, Ireland : Not going quietly, not giving up, and serving well

43 mins; March 29, 2020

209 : Founder Friday! w/ Linda Thach of Little Skips, Brooklyn, NY

68 hours 35 mins; March 27, 2020

Leading and Understanding Staff Bitterness

13 mins; March 26, 2020

COVID-19 Focus : Erica Escalante, The Arrow | Acting Quickly, Leading Well, and Fighting for Connection

38 mins; March 25, 2020

208 : Building a Company that Cares w/ Kyra Kennedy of Baratza

67 hours 14 mins; March 23, 2020

COVID-19 Focus : General Guidance on Talking with your Bank and Landlord w/ Marshall Fuss, Attorney at Law

34 mins; March 23, 2020

On a Resilient Coffee Community

19 mins; March 19, 2020

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Keys To The Shop : Equipping Coffee Shop Leaders

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