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Keys To The Shop : Equipping Coffee Shop Leaders

A coffee podcast providing coffee shop owners and leaders, with insights, inspiration, and the tools you need to grow and advance your coffee business or coffee career. We learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about ownership, optimization, profitability, barista work, employee culture, management, scaling, leadership, personal development, and anything else that will help you achieve success in the coffee shop.

207 : Hope in Difficult Times w/ Kathy Turiano of Joe Bean Coffee Roasters

62 hours 5 mins; March 16, 2020

It's not You, It's Me

13 mins; March 11, 2020

206 : The Emotional and Social Impact of the Cafe Space w/ Noa Berger

70 hours 37 mins; March 10, 2020

Fear and Trust

11 mins; March 04, 2020

205 : Inside the World's Oldest Coffee Shop, Caffe Florian, Venice, Italy

50 mins; March 02, 2020

204 : Founder Friday! w/ Jeff Taylor of PT's Coffee and Bird Rock Coffee

84 hours 19 mins; February 27, 2020

Facilitating Success

10 mins; February 27, 2020

203 : Empowering Women in Business w/ Katherine Knapke

57 mins; February 24, 2020

Customer Loyalty

11 mins; February 19, 2020

202 : Mastering your Finances and Accounting w/ Keila Hill-Trawick of Little Fish Accounting

53 mins; February 17, 2020

Bonus Valentine's Day Episode aka "My wife made me do it"

54 mins; February 13, 2020

Prioritizing your Work

10 mins; February 12, 2020

201 : Igniting your Curiosity w/ Cody Gough of the Curiosity Daily Podcast

48 mins; February 09, 2020

Don't Waste Problems

7 mins; February 05, 2020

200! : From Tragedy to Triumph : Navigating Change w/ Talor Browne of Talormade, Oslo, Norway

66 hours 29 mins; February 02, 2020

199 : Founder Friday w/ Mario Jimenez of Banana Dang Coffee!

54 mins; January 30, 2020

3 Keys for Work-life Balance

11 mins; January 29, 2020

198 : The Evolution of the Coffee Shop w/ Prof. Jonathan Morris

72 hours 48 mins; January 27, 2020

Asking for Help

11 mins; January 22, 2020

197 : Getting the most from your Equipment w/ Melissa Vaiden of Counter Culture Coffee

62 hours 35 mins; January 20, 2020

Example > Words

7 mins; January 15, 2020

196 : Understanding Consumer Preferences w/ Peter Giuliano

65 hours 19 mins; January 13, 2020

Empowering Staff to make the right Call

11 mins; January 08, 2020

195 : Organizing the Community w/ Espresso State of Mind founders Javier Alvarez and Joseph W. Gonzalez

51 mins; January 05, 2020

Building Trust-Credit

9 mins; January 01, 2020

194 : Encore Episode! Leadership in the Cafe: 10 Steps to being a People First Leader | Aired January 17 2017

53 mins; December 29, 2019

193 : Founder Friday w/ Colin Whitcomb of Canary Coffee Bar (Before & After Episode!)

83 hours 19 mins; December 26, 2019

The Power of "No"

8 mins; December 25, 2019

192 : Freedom through Coffee w/ Esther Hope-Gibbs of Manumit Coffee

55 mins; December 23, 2019

How to ruin a Game of Telephone

8 mins; December 18, 2019

191 : Retraining your Staff on new Standards

28 mins; December 16, 2019

High Expectations + Low Control

9 mins; December 11, 2019

190 : 6 Tips for better Scheduling

28 mins; December 09, 2019

In Praise of the "Transactional"

8 mins; December 04, 2019

189 : Talking Tea! w/ Jeffery Champeau of Rishi Tea and Botanicals

61 hours 30 mins; December 02, 2019

188 : Founder Friday! w/ Jon Allen of Onyx Coffee Lab

69 hours 30 mins; November 28, 2019

"Local" does not Equal Quality

11 mins; November 27, 2019

187 : A Conversation w/ Nikki Outlaw of Anecho Coffee

50 mins; November 25, 2019

Source vs Supplement

11 mins; November 20, 2019

186 : Interviews from Coffee Fest PNW, Tacoma, WA

46 mins; November 18, 2019

Being the Point of Clarity

10 mins; November 13, 2019

185 : Exploring the La Marzocco Cafe w/ Amy Hattemer and Carolyn Reddy

78 hours 51 mins; November 11, 2019

Build it for the Business, not the Person

9 mins; November 06, 2019

184 : Making Great Business Decisions w/ Dave Stachowiak

61 hours 37 mins; November 04, 2019

Blood Sucking Bosses!

10 mins; October 30, 2019

183 : Exploring Diversity w/ Phyllis Johnson

80 hours 19 mins; October 28, 2019

182 : Founder Friday! W/ Alec Tod of Indie Coffee Roasters, Indianapolis, IN

64 hours 41 mins; October 24, 2019

The Customer Service Pro is not Always Right

8 mins; October 23, 2019

181 : Organizational Self-Knowledge

33 mins; October 21, 2019

Systems as Care

9 mins; October 16, 2019

180 : A Conversation W/ Rugid Grind Founders, Brian Washington and Averett Barksdale

67 hours 2 mins; October 14, 2019

Sink or Swim

12 mins; October 09, 2019

179 : What you MUST Know About Employee Culture w/ Stan Slap

51 mins; October 07, 2019

2 Qualities of Quality Baristas

11 mins; October 03, 2019

178 : Training Masterclass w/ Emma Haines of London School of Coffee and Caffeina Consulting

65 hours 56 mins; September 30, 2019

177 : Founder Friday w/ Jonathan Pascual of Taproom Coffee and Beer in Atlanta, Georgia

66 hours 13 mins; September 26, 2019

Should You be Behind the Bar Right Now?

12 mins; September 25, 2019

176 : Harnessing Emotions at Work w/ Andrea Hoban of Oji Life Lab

55 mins; September 23, 2019

The Counterbalanced Barista

10 mins; September 18, 2019

175 : How to Keep your Cool : A Fridge, Cooler, and Ice Machine Masterclass w/ Luke Peterson of The Maintenance Department!

59 mins; September 16, 2019

I've Got Your (bar) Back

9 mins; September 12, 2019

174 : Saying Yes to Business Opportunities w/ Kyle Wells of Torpedo Coffee & Close Quarters

53 mins; September 09, 2019

Your Customer's Relational Baggage

9 mins; September 04, 2019

173 : 5 Areas of Focus for Retailers

26 mins; September 02, 2019

Your Peers are not your Customers

11 mins; August 29, 2019

172 : Why Tracking Performance is a Must!

30 mins; August 26, 2019

171 : Founder Friday w/ Matt Chitharanjan and Namrata Asthana of Blue Tokai Coffee Roasters in India

60 hours 57 mins; August 22, 2019

Fear or Inspiration?

12 mins; August 21, 2019

170 : Why your Inventory Counts w/ Albert Amar and Pierre-Francois Rio of SwiftCount

49 mins; August 19, 2019

Selfish Self-Awareness

11 mins; August 14, 2019

169 : Designing the Guest Experience w/ Dr. Lisa Waxman

54 mins; August 11, 2019

The Currency of Urgency

12 mins; August 07, 2019

168 : Getting the Best From Your Coffee w/ Pete Licata

65 hours 56 mins; August 05, 2019

Familiar Apathy

7 mins; July 31, 2019

167 : Handing off the Shift : 4 Tips to Avoid Chaos

21 mins; July 29, 2019

166 : Founder Friday! (Special Curated Edition) : Four Awesome Perspectives on Caring for Staff from past Founder Friday Episodes

42 mins; July 25, 2019

When You're "Losing it"

13 mins; July 24, 2019

165: The Art of Deep Listening w/ Oscar Trimboli

61 hours 13 mins; July 22, 2019

"I'm Sorry"

11 mins; July 17, 2019

164 : Six Tips for Cooler Cold Brew w/ The Cold Brew Chick, Rachel Dillon

49 mins; July 15, 2019

Exceptions to the Rule : Toxic Traditions

13 mins; July 10, 2019

163 : Lessons from Crush the Rush w/ Josh Littlefield

42 mins; July 08, 2019

The Broken Chair

13 mins; July 03, 2019

162 : Discussing "Baristastainability" w/ Jenna Gotthelf of Counter Culture Coffee

51 mins; July 01, 2019

161 : Founder Friday Drive-Thru Edition! w/ Jasmine Diedrich Wilson of Diedrich Espresso, Everette, WA

58 mins; June 27, 2019

Differentiation Takes Time!

8 mins; June 26, 2019

160 : The Smart Way to Approach Money w/ Jill Schlesinger

56 mins; June 24, 2019

Customer Experience - vs - Coffee Quality

6 mins; June 19, 2019

159 : Unconscious Bias w/ Lauren Lathrop of Mill City Roasters

59 mins; June 17, 2019

Self-Betrayal and the Art of Action

8 mins; June 12, 2019

158 : A Managment Masterclass w/ Jon Felix Lund, VP of Operations for Coava Coffee Roasters

64 hours 58 mins; June 10, 2019

Would You Hire You?

11 mins; June 05, 2019

157 : Four from the Floor : Interviews from Coffee Fest Indianapolis

73 hours 19 mins; June 03, 2019

156 : Founder Friday w/ Lauren Crabbe of Andytown Coffee Roasters

70 hours 16 mins; May 30, 2019

Don't You Forget About Me

8 mins; May 29, 2019

155 : A Conversation w/ T. Ben Fischer of Glitter Cat Barista

61 hours 45 mins; May 27, 2019

The Agreement

7 mins; May 22, 2019

154 : Decoding Decaf w/ Mike Strumpf of Swiss Water Decaffeinated Coffees

51 mins; May 20, 2019

Before you Expand

9 mins; May 15, 2019

153 : Exploring the Peace Trade in the Congo w/ Mighty Peace Coffee

48 mins; May 13, 2019

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Keys To The Shop : Equipping Coffee Shop Leaders

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