Keys To The Shop : Equipping Coffee Shop Leaders
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RoR Live! #9 : Roasting Innovation and Consistency w/ Scott Rao
30 mins; May 26, 2022
RoR Live! #8 : Risk Mitigation for Roasters w/ Kat Nolte Ferguson, Sucafina Specialty
41 mins; May 26, 2022
Special Message: Love and Sacred Space
9 mins; May 26, 2022
347 : Brewing Coffee and a Career w/ U.S. Brewer's Cup Champion, Elika Liftee!
74 hours 43 mins; May 20, 2022
RoR Live! at SCA #7 Will Frith, Building Coffee | The Rise of Asian Coffee
32 mins; May 19, 2022
RoR Live! at SCA #6 Chris Kornman| Author of Green Coffee : A Guide for Roasters and Buyers
39 mins; May 19, 2022
RoR Live! at SCA #5 Nicki Amouri of Caffe Amouri | Understanding Roast Curves
29 mins; May 19, 2022
RoR Live! at SCA #4 Anne Cooper of Equilibrium Master Roasters | How to Teach Roasting
37 mins; May 19, 2022
Specific Expectations and Due Dates
9 mins; May 18, 2022
346: Connecting People Through Coffee w/ Celeste Wong of The Girl in the Cafe
57 mins; May 16, 2022
RoR Live at SCA #3 Karl Wienhold | Cheap Coffee Book
31 mins; May 13, 2022
RoR Live at SCA #2 Areli Barerra Grodski | Little Waves Coffee
36 mins; May 13, 2022
RoR Live at SCA #1 Peter Giuliano | The New Definition of Specialty Coffee
35 mins; May 13, 2022
The Importance of Debriefing
13 mins; May 11, 2022
345: A Conversation w/ 2022 U.S. Cup Tasters Champion, Julien Langevin
45 mins; May 09, 2022
Messy Can Be Beautiful
8 mins; May 04, 2022
344 : From Fine Dining to Coffee w/ Nicolas Simon of El Condor Coffee Roasters
52 mins; May 02, 2022
343 : Founder Friday! "Curated Edition" | Hospitality + Meeting People Where They Are
60 hours 49 mins; April 29, 2022
Making a Decision Pipeline
8 mins; April 28, 2022
342 : A Conversation w/ 2022 U.S. Barista Champion, Morgan Eckroth!
46 mins; April 25, 2022
RoR #14: How to Roast New Processing Methods w/ Mike Ebert of Fire Dancer Consultants
47 mins; April 25, 2022
An Essential Habit for Every Coffee Shop Worker
11 mins; April 20, 2022
341 : How to Think About Success
24 mins; April 19, 2022
Are We Giving our Best to the Least?
12 mins; April 14, 2022
340 : Encore Episode of 10 Reasons to Love the Customer!
42 mins; April 12, 2022
Don't Force Vulnerability
9 mins; April 06, 2022
339: What Good Barista Training Produces
32 mins; April 05, 2022
Getting Them In By Getting Out!
9 mins; March 31, 2022
RoR #13 : The Norm Roast Protocol w/ Dave Baxter
42 mins; March 30, 2022
338: A Conversation w/ Martell Mason of The Sepia Coffee Project
62 hours 52 mins; March 29, 2022
337: Founder Friday w/ Diana Martinez of Cafe Calle, Los Angeles
68 hours 57 mins; March 25, 2022
Flexibility for Owners and Managers
10 mins; March 24, 2022
336: Cafe Leadership Masterclass w/ Selina Viguera of Blue Bottle Coffee
74 hours 31 mins; March 22, 2022
In Praise of Long Term Imperfect Employment
9 mins; March 16, 2022
335: A Better Business Model for Coffee Farmers w/ Thaleon Tremain of Pachamama Coffee
57 mins; March 13, 2022
When Patience is not a Virtue
9 mins; March 10, 2022
334: How to Approach Deescalation in the Coffee Shop w/ Melissa Tucker of Mind of Matters Institute
73 hours 46 mins; March 08, 2022
Building your Coffee Shop's Capacity from Simplicity
8 mins; March 03, 2022
333: Bridging the Professional and Home Barista Gap w/ Lance Hedrick of Onyx Coffee Lab
73 hours 17 mins; February 28, 2022
332: Founder Friday! w/ Iman Kusumaputra & Putri Yulandari of Kopikalyan, Jakarta, Indonesia
64 hours 33 mins; February 25, 2022
How to Talk to Each Other
8 mins; February 23, 2022
331 : The 7 Deadly Sins of my Career
40 mins; February 22, 2022
RoR #12 : Inside Coffee Packaging w/ Ever Meister
53 mins; February 21, 2022
Proactivity in the Owner - Manager Relationship
9 mins; February 17, 2022
330 : Establishing Systems in Your Coffee Shop
40 mins; February 15, 2022
Customer Caricatures and Inside Jokes
9 mins; February 10, 2022
329 : How to Teach Company Values to Your Staff
24 mins; February 08, 2022
Two Reasons to Not Install a Manager...Yet
9 mins; February 03, 2022
328 : Relationships and Resiliency w/ Xavier Alexander of Metric Coffee
65 hours 25 mins; January 29, 2022
327: Founder Friday! w/ Phuong Tran of Lava Java
57 mins; January 28, 2022
Irresponsible Encouragement
12 mins; January 27, 2022
RoR #11 : Exploring Scent w/ Sandra Elisa Loofbourow
48 mins; January 26, 2022
326 : A Conversation w/ Alan Jarrar of 50%Arabica and JokesAside Coffee Roasters
74 hours 10 mins; January 23, 2022
Pre-Closing Madness
13 mins; January 20, 2022
325: How to Manager your Trainers
24 mins; January 18, 2022
Taking Offense to Critique
12 mins; January 13, 2022
324 : Encore Episode! Organizing the Community w/ Espresso State of Mind Founders, Javier Alvarez and Joseph Gonzalez
49 mins; January 12, 2022
Hiring for Future Leadership
9 mins; January 06, 2022
323 : Reflecting on 5 Years of Keys to the Shop w/ my Wife, Lynnsy Deferio
54 mins; January 04, 2022
Expectations for Growth
10 mins; December 30, 2021
ROR #10 : What Your Broker Wishes You Knew w/ Scott Merle of La Minita Coffee
53 mins; December 29, 2021
322 : A Conversation w/ LaNisa Williams of Barista Life L.A.
51 mins; December 27, 2021
Limiting New Things
6 mins; December 23, 2021
321 : Marketing and Moral Injury w/ Josh Tarlo of Kiss the Hippo
89 hours 44 mins; December 18, 2021
320 Founder Friday! w/ Francesco Sanapo of Ditta Artigianale, Florence, Italy
60 hours 22 mins; December 17, 2021
The Key to Up-Selling
9 mins; December 16, 2021
319 : A Conversation w/ World Barista Champion Diego Campos!
43 mins; December 13, 2021
Ignorance vs Preference
13 mins; December 09, 2021
318 : Why Your Coffee Shop is Key for the Success of Coffee
26 mins; December 07, 2021
Why DIY
16 mins; December 02, 2021
317 : Encore Episode: Death by Comparison
44 mins; November 30, 2021
316 : Founder Friday! w/ Jim Sanders of Heartwood Coffee Roasters, Cleveland, Ohio
68 hours 4 mins; November 25, 2021
Priorities and Deep Thankfulness
10 mins; November 24, 2021
315 : Growing and Connecting w/ Stephen Zinnerman of The Coffee Enthusiast!
72 hours 35 mins; November 22, 2021
RoR #9 Inside the Roaster's Tool Kit w/ Kat Melheim of Black and White Coffee and The Coffee People Zine
65 hours 13 mins; November 19, 2021
How You Show Up
8 mins; November 18, 2021
314 : The 6 Essential Qualities of Coffee Shop Leaders
35 mins; November 16, 2021
Getting Over Guilt
12 mins; November 10, 2021
313 : Coffee Education and Training w/ Michael Phillips of Blue Bottle Coffee
75 hours 56 mins; November 08, 2021
Metrics Mindset
9 mins; November 03, 2021
312 : How to Choose the Right Machine for Your Shop w/ Chad little of La Marzocco
64 hours 53 mins; October 31, 2021
Exclusivity is a Bad Strategy
8 mins; October 28, 2021
311 : Why Your Coffee Shop Needs Open Book Management w/ Larry Chase
55 mins; October 23, 2021
310 : Founder Friday w/ Jelynn Malone and Beverly Magtanong of Mostra Coffee
75 hours 3 mins; October 21, 2021
Passive-Aggressive Management
8 mins; October 21, 2021
309 : A Conversation w/ Sarah Allen and Ken Olson of Barista Magazine
63 hours 19 mins; October 19, 2021
Do You Need Experience to Open a Coffee shop?
13 mins; October 14, 2021
308 : A Conversation w/ Italian Brewers Cup Champion, Alessandro Galtieri
40 mins; October 12, 2021
ROR #8 How Post-Harvest Processing Impacts Flavor w/ Siva Subramanian and Byron Holcomb of Olam Food Ingredients
72 hours 51 mins; October 08, 2021
You Can't Automate Quality
9 mins; October 07, 2021
307 : 10 Simple ways to Level Up your Coffee Shop
38 mins; October 03, 2021
Why "Next in Line" promotion Might be a Bad Idea
11 mins; September 30, 2021
306 : A Conversation w/ 2004 U.S. Barista Champion, Bronwen Serna!
57 mins; September 28, 2021
305 : Founder Friday! w/ Andrew Sinclair of MadLab Coffee, Los Angeles, CA
81 hours 17 mins; September 24, 2021
Small Steps = Big Impact
10 mins; September 23, 2021
Sustainability Series #4 : Consumer
58 mins; September 22, 2021
Sustainability Series #3 : The Cafe
47 mins; September 22, 2021
Sustainability Series #2 : Importing & Roasting
54 mins; September 22, 2021
Sustainability Series #1 : The Farm
55 mins; September 21, 2021
304 : Inside the Coffee Data Trends Breakout Report w/ Katie Von Der Lieth of the SCA
62 hours 35 mins; September 20, 2021