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Keys To The Shop : Equipping Coffee Shop Leaders

A coffee podcast providing coffee shop owners and leaders, with insights, inspiration, and the tools you need to grow and advance your coffee business or coffee career. We learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about ownership, optimization, profitability, barista work, employee culture, management, scaling, leadership, personal development, and anything else that will help you achieve success in the coffee shop.

Announcing: "The Sustainability Series" Brought to you by Biocaf !

1 min; September 17, 2021

Make Everything Like Latte Art

10 mins; September 15, 2021

303 : Create Authentic Partnerships w/ Marc Gessler of Cat & Cloud Coffee

56 mins; September 13, 2021

Study the Rules

6 mins; September 08, 2021

302 : Data's Roll in the Success of your Shop w/ Mark Calhoun and Jim Strarcev of Perfect Cube

57 mins; September 06, 2021

The Quality Standards Equation

10 mins; September 02, 2021

301 : Hiring and Training for Excellence

53 mins; August 31, 2021

300 : Founder Friday! w/ Jermey Lyman of Birch Coffee, NYC

69 hours 12 mins; August 25, 2021

Hard Work is Hard

13 mins; August 24, 2021

299 : 5 Rules for a Successful Coffee shop

35 mins; August 23, 2021

Care Assurance is the New Quality Assurance

7 mins; August 19, 2021

298: A Trophy, or Atrophy?

21 mins; August 16, 2021

Encore! Curbing Their Enthusiasm

14 mins; August 12, 2021

297 : Making Coffee Education Fun w/ Suneal Pabari of Leaderboard Coffee

44 mins; August 10, 2021

Motivating Staff Through Culture

8 mins; August 05, 2021

296 : Holistic Barista Training w/ David Castillo of Go Get Em Tiger in Los Angeles

64 hours 53 mins; August 02, 2021

295 : Founder Friday! w/ Justin Shepherd of Spencers Coffee, Bowling Green, KY

70 hours 38 mins; July 29, 2021

Helping Managers Avoid Burnout

13 mins; July 28, 2021

294 : At Origin Roasting Revolution w/ Luis Fernando, founder of Amor Perfecto!

65 hours 19 mins; July 26, 2021

Skewing Positive

8 mins; July 22, 2021

293 : Thoughts on Defining Professionalism

31 mins; July 19, 2021

Ignoring the Customer

10 mins; July 14, 2021

292 : How to Take Charge and Drive Your Career w/ Ed Evarts

58 mins; July 12, 2021

When Experience is a Liability

10 mins; July 07, 2021

291 : What to do if Your Baristas Won't Listen to You

34 mins; July 04, 2021

ROR #7 Illustrative Sample Roasting w/ Mike Ebert of Firedancer Coffee Consultants

57 mins; July 02, 2021

Tips on how to Replace a Manager

11 mins; June 30, 2021

290 : Coffee Connections in Central Africa w/ Keith White Jr of Paraiso Trading

67 hours 18 mins; June 29, 2021

289 : Founder Friday w/ Ochen Simon Eidodo of Chariots Coffees, Uganda!

51 mins; June 24, 2021

When Small Problems Grow Up

7 mins; June 24, 2021

288 : The Truth behind Cheap Coffee w/ Karl Weinhold

67 hours 29 mins; June 22, 2021

Reasonable Expectations

8 mins; June 16, 2021

287 : Learn how to Shift your Mind w/ Brian Levenson

61 hours 6 mins; June 14, 2021

Understanding and Bitterness

9 mins; June 10, 2021

286 : Coffee Roasting Best Practices w/ Scott Rao

64 hours 36 mins; June 07, 2021

RoR #6: Buying Less and Doing More w/ Ever Meister

51 mins; June 04, 2021

Hiring Friends and Making Enemies

10 mins; June 03, 2021

285 : Better Systems, Better Connections w/ RoasterTools Founder, Jon Ewalt

51 mins; June 01, 2021

284 : Founder Friday! w. Jackie Nguyen of Cafe Cà Phê | Kansas City, MO

85 hours 32 mins; May 28, 2021

Over Optimization

8 mins; May 27, 2021

283 : 5 Bad Reasons to open a Coffee Shop

22 mins; May 24, 2021

Curse of the Favorite Barista?

10 mins; May 19, 2021

282 : How to Listen to your Customers

23 mins; May 16, 2021

Exercising Self-control as an Owner

9 mins; May 13, 2021

281 : The Vietnamese Coffee Revolution w/ Sahra Nguyen of Nguyen Coffee Supply

55 mins; May 10, 2021

RoR #5: Time and Color in Roasting w/ Morten Munchow of Coffee Mind

53 mins; May 07, 2021

Turning the Ship

9 mins; May 06, 2021

280 : A Conversation with Jesse Hartman of The Coffee Podcast

66 hours 53 mins; May 04, 2021

279 : Founder Friday! w/ Daniel Brown and Nephthaly Leonidas of Gilly Brew Bar

57 mins; April 30, 2021

The Problem with "Should"

8 mins; April 28, 2021

278 : Making good Hiring Decisions

21 mins; April 27, 2021

Eliminating menu items Humanely

9 mins; April 22, 2021

277: Encore Episode: How to respond to Negative Feedback

32 mins; April 19, 2021

Positive Doubt

8 mins; April 15, 2021

Special! "Thinking Differently" Series |Radical Sustainability w/ James Combs of Combs' Coffee

49 mins; April 14, 2021

276 : Six Ideas for Increasing your Revenue

28 mins; April 08, 2021

Who do we Serve?

8 mins; April 07, 2021

Special! "Thinking Differently" Series |1% Better w/ Paul Magda of Pause Coffee House

36 mins; April 06, 2021

275 : The Changing Landscape of Cafe Spaces w/ Dr. Jennifer Ferreira

41 mins; April 05, 2021

RoR #4: Practical Thermodynamics w/ Candice Madison of Royal Coffee / The Crown Oak

49 mins; April 01, 2021

You need an Owners Job Description

7 mins; April 01, 2021

Special! "Thinking Differently" Series | Filipino Coffee w/ Ron Dizon of Teofilo Coffee!

31 mins; March 31, 2021

274 : Crafting Specialty Drinks in your Shop w/ Matt Foster

61 hours 22 mins; March 30, 2021

273 : Founder Friday w/ Anne Lunnel and Charles Nystrand of Koppi Coffee Roasters, Helsingborg, Sweden

51 mins; March 26, 2021

Keep Systems Simple!

8 mins; March 25, 2021

272 : Coffee for Dummies w/ Major Cohen

53 mins; March 23, 2021

Scaling Values

7 mins; March 18, 2021

271 : Why the Cash Register Controls Everything

29 mins; March 16, 2021

The Myth of the All-Star Team

8 mins; March 10, 2021

270 : A Conversation w/ Mark Michaelson of Michaelson Consulting!

48 mins; March 08, 2021

RoR #3: Making Contingency Planning a Reality w/ Andi Trindle Mersch of Philz Coffee

45 mins; March 04, 2021

Commit before you Communicate

8 mins; March 04, 2021

269 : What to Focus on after you Launch

21 mins; March 01, 2021

268 : Founder Friday! w/ Adam Obrátil of Industra Coffee, Brno, Czech Republic

63 hours 3 mins; February 26, 2021

Speed is not the Goal

10 mins; February 25, 2021

267 : The Power of Delegation

21 mins; February 23, 2021

Are you Excited?

8 mins; February 18, 2021

266 : Building Physical Resilience W/ Dr. David Dahl DPT, CAFS

52 mins; February 15, 2021

Two responses to Accountability

10 mins; February 11, 2021

265 : Gaining Clarity on Transparency w/ Jonas Lorenz of The Pledge

37 mins; February 08, 2021

RoR #2: Exploring Quality Control w/ Spencer Turer of Coffee Enterprises

59 mins; February 04, 2021

How to talk to Customers about Coffee

10 mins; February 03, 2021

264 : A Conversation with Abner Roldan of Cafe Comunion and La Crema Podcast!

39 mins; February 01, 2021

263 : Founder Friday w/ Mike McFall of Biggby Coffee

56 mins; January 28, 2021

Paving the Way

7 mins; January 27, 2021

262 : Understanding the Homeless Community

47 mins; January 25, 2021

Be honest with your Wholesale Accounts

7 mins; January 21, 2021

261 : The Basics of Managing Managers

26 mins; January 18, 2021

Training TMI

9 mins; January 14, 2021

260 : Is you Current Job the right Job? w/ Scott Anthony Barlow

52 mins; January 11, 2021

Digital Hospitality

6 mins; January 06, 2021

259 : Solving Toxic Customer Service Culture

25 mins; January 05, 2021

A Conversation w/ Anne Cooper of Equilibrium Master Roasters

54 mins; December 31, 2020

6 Things to Focus on in Your Coffee Shop

11 mins; December 30, 2020

Prioritizing your Mental Health in the New Year w/ Dr. Lara Pence

54 mins; December 28, 2020

A Conversation w/ Morgan Eckroth of MorganDrinksCoffee

60 hours 25 mins; December 21, 2020

Slowing down your Response Time

7 mins; December 19, 2020

256 : Founder Friday w/ Varatt Vichit-Vadakan of Roots Coffee Roaster, Bangkok, Thailand

71 hours 34 mins; December 17, 2020

The Difference of Deference to your Staff

8 mins; December 16, 2020

255 : The Triumph of Black Brazilians in Coffee w/ Phyllis Johnson

46 mins; December 14, 2020

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Keys To The Shop : Equipping Coffee Shop Leaders

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