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Keys To The Shop : Equipping Coffee Shop Leaders
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Slow is Fast?
12 mins; March 02, 2023
397: Diversity and The Color of Coffee w/ Keith Hawkins, The Color of Coffee Collective
52 mins; February 27, 2023
396 : Founder Friday: Before + After Edition! w/ Jonathan Pascual of the Newly Opened Opo Coffee
79 hours 47 mins; February 24, 2023
Loving Where You Are
14 mins; February 23, 2023
395: Connecting Roasters and Producers w/ Henry Wilson of Perfect Daily Grind and The Producer Roaster Forum!
67 hours 51 mins; February 20, 2023
SPECIAL: Coffee Fest Live! L.A. + PNW 2022 Part 2 w/ Shad Baiz, Jeremy Lyman, and Melind John!
97 hours 18 mins; February 19, 2023
SPECIAL: Coffee Fest Live! L.A. + PNW 2022 Part 1 w/ Manish Shah, Stephanie Alcala, Maria Cleaveland, and Jim Ngokwey!
103 hours 59 mins; February 19, 2023
Right Tools, Wrong Job
12 mins; February 15, 2023
394 : Happy Coffee People w/ Wendelien van Bunnik
55 mins; February 11, 2023
Two Tips on Hiring an Outside Manager
13 mins; February 09, 2023
393 : The Tyranny of Taste w/ Kosta Kallivrousis
60 hours 4 mins; February 07, 2023
Community as Avoidance
14 mins; February 01, 2023
392 : Cafe Management and the Importance of Team w/ Justin Duenne of Quills Coffee
44 mins; January 30, 2023
391 : Founder Friday! w/ Megan Wilson of Spuds Coffee in Ft. Lauderdale, Florida
62 hours 14 mins; January 26, 2023
RoR #18 : Expert Tips on Avoiding Tipping w/ Rob Hoos
43 mins; January 25, 2023
Values At The Heart of KTTS
16 mins; January 25, 2023
390 : 7 Ways to be Consciously Competitive
38 mins; January 24, 2023
Leaner Teams, Better Results
12 mins; January 19, 2023
389: How to Approach Modern Coffee Processing w/ Christopher Feran
49 mins; January 15, 2023
Making Yourself More Valuable
8 mins; January 12, 2023
388 : Coffee Shop Insurance and Risk Mitigation w/ Brennan Pothetes of Butter Insurance
65 hours 27 mins; January 10, 2023
Handling Staff Complaints
12 mins; January 04, 2023
387: Innovation and Building a Better Coffee Business w/ Miranda Caldwell
59 mins; January 03, 2023
Focus on These Areas in the New Year
14 mins; December 29, 2022
386 : A Look Back at the Lessons of 2022
49 mins; December 27, 2022
385: Founder Friday! w/ Arick Davis and Sarah Layman of Last Mile Cafe, Grand Rapids, MI
67 hours 38 mins; December 22, 2022
Avoiding Toxic Loyalty
11 mins; December 22, 2022
384: How to Set Up a Successful Coffee Cart w/ Sarah Naylor of Daybreak Coffee Cart
73 hours 58 mins; December 20, 2022
Authenticity and Performance
14 mins; December 14, 2022
383: How to Train a Manager
28 mins; December 13, 2022
RoR #17 : Evolving Our Approach to Cupping w/ Charlie Habegger of Royal Coffee
63 hours 55 mins; December 09, 2022
Should You Hire Back a Fired Barista?
13 mins; December 07, 2022
382 : Hospitality, Innovation, and the Birth of a Brewer w/ Etkin Design Co-founders, Michael Butterworth and Ozgur Jerdan
56 mins; December 06, 2022
Ineffective Training
10 mins; November 30, 2022
381 : Changing our Perspective on Tea in the Cafe w/ Annie Xiang of Volition Tea
52 mins; November 29, 2022
380 : Founder Friday! w/ Cary and Cindy Arsaga of Arsaga's Coffee Roasters
74 hours 47 mins; November 25, 2022
Thankfulness and Giving Energy to the Positive
8 mins; November 24, 2022
379 : Encore Episode! How to Deliver Difficult Feedback w/ Tom Henschel : Plus Bonus Content
58 mins; November 21, 2022
Imperfect Action and Finding Time
10 mins; November 16, 2022
378: 5 Areas to Develop in Managers
36 mins; November 14, 2022
The Insult of Sink or Swim Training
10 mins; November 10, 2022
377 : Coffee, Mindfulness, and the Art of Observation w/ Rob Sykes
59 mins; November 08, 2022
Emotions, Self-Sabotage, and Telling Ourselves the Truth
11 mins; November 03, 2022
376: Career, Coffee Quality, and Advancing the Industry w/ Mat North, of Raw Material
91 hours 23 mins; October 31, 2022
375 : Founder Friday! w/ Roland Horne of WatchHouse
60 hours 27 mins; October 27, 2022
Some Tips on Signature Drinks
12 mins; October 27, 2022
374: Opening a Coffee Shop: Fantasy vs Reality (w/ bonus commentary)
42 mins; October 24, 2022
RoR #16 : Ideal Resting Times for Roasted Coffee w/ Joey Stazzone of Cafe Kreyol
59 mins; October 21, 2022
What Sanding Taught Me About the Cafe Refinement Process
10 mins; October 19, 2022
373 : The Owner's Role: 5 Behaviors for Effectiveness
30 mins; October 17, 2022
A Shift Break...on Shift Breaks
11 mins; October 13, 2022
372 : Milk Steaming Master Class: Science + Craft w/ Morten Munchow and Emilee Bryant!
87 hours 6 mins; October 11, 2022
How Should Managers be Appraising Staff?
14 mins; October 04, 2022
371: Baristas, Don't be a Hero
23 mins; October 04, 2022
370: Founder Friday! w/ Tony Dreyfuss of Metropolis Coffee Company, Chicago, Illinois
68 hours 4 mins; October 03, 2022
The Wrong Way to Improve Morale
10 mins; September 28, 2022
369: Encore Episode! How to be a Cash Register Hero
33 mins; September 26, 2022
Make Your Problems More Specific
8 mins; September 22, 2022
368 : Walking the Line Between Leadership and Friendship
28 mins; September 20, 2022
Your Bathroom Stinks
9 mins; September 15, 2022
367 : Designing Your Coffee Shop for Community w/ Dr. Lisa Waxman
68 hours 52 mins; September 13, 2022
Investing in Financial Education
12 mins; September 08, 2022
366 : A Conversation w/ Chris Baca of Cat and Cloud Coffee
83 hours 54 mins; September 05, 2022
On "Quiet Quitting"
13 mins; September 01, 2022
365 : Spilling the Beans on Global Coffee Culture w/ Lani Kingston
57 mins; August 30, 2022
364 Founder Friday! w/ Sarah Alakeel of Hjeen Coffee, Saudi Arabia
65 hours 28 mins; August 26, 2022
Why You Need to Back up Your Policies
14 mins; August 24, 2022
363 : Setting Boundaries in the Coffee Shop w/ Tom Henschel
60 hours 9 mins; August 21, 2022
Increase Costs? Increase the Value!
10 mins; August 18, 2022
362: How to Handle Growth in Your Coffee Shop
27 mins; August 16, 2022
RoR #15 : Managing LTL Freight and the Nuances of green Shipping w/ Evan Gilman of Royal Coffee
48 mins; August 12, 2022
Managing Expectations in Systems
10 mins; August 11, 2022
361: Managing Roastery Relationships and Logistics w/ Corey Turner of Andytown Coffee Roasters
58 mins; August 09, 2022
Excellence In The Things We Hate
11 mins; August 04, 2022
360: Encore Episode! Hosting Consumer Coffee Classes: 7 Tips for Success
39 mins; August 02, 2022
359 : Founder Friday! w/ Nigel Price of Drip Coffee Makers NYC
54 mins; July 28, 2022
Language Barriers and Understanding
11 mins; July 27, 2022
358 : Changing Coffee Through Proportional Pricing w/ Andy and Nanelle Newbom of Torque Coffee
59 mins; July 24, 2022
SPECIAL: Coffee Fest Live! Chicago 2022 Part 2 w/ Marissa Childers, Jess Gulino, and Tony Dreyfuss
72 hours 57 mins; July 22, 2022
SPECIAL: Coffee Fest Live! Chicago 2022 Part 1 w/ Luke Waite, Kris Christian, and Perfect Cube
77 hours 32 mins; July 22, 2022
Vanity Metrics
10 mins; July 21, 2022
357 : A Conversation w/ Michael Tan of JWC Roastery in Malaysia
66 hours 19 mins; July 19, 2022
Don't Hire on a Trial Basis
11 mins; July 14, 2022
356: 5 Unseen Barriers to Progress in Your Coffee Shop
33 mins; July 12, 2022
Do You Need to be the Best Barista in Your Cafe?
13 mins; July 07, 2022
355: Baristas! 6 Essential Qualities to Get Yourself Hired
31 mins; July 05, 2022
Using Slow Times Well as a Barista
11 mins; June 29, 2022
354 : Management Master Class w/ Ryan Fisher of Erewhon Market, L.A.
68 hours 54 mins; June 28, 2022
353 : Encore Episode! Founder Friday w/ Kathy Turiano of Joe Bean Roasters
71 hours 51 mins; June 24, 2022
Turning Radius
8 mins; June 22, 2022
352: Music, Culture, and Coffee w/ Hip Hop Artist, Propaganda
62 hours 4 mins; June 18, 2022
Four Steps to Inspiring Your Staff
13 mins; June 16, 2022
351 : Pro Tips for Using Spreadsheets w/ Maxwell Mooney, Narrative Coffee
36 mins; June 13, 2022
Sacrificing Productivity
10 mins; June 09, 2022
350 : The Physics of Filter Coffee w/ Jonathan Gagné
69 hours 34 mins; June 05, 2022
Up-selling and Hospitality: Helping Customers Make Good Decisions
13 mins; June 02, 2022
349 : Talking About 21st Century Coffee w/ Kenneth Davids
64 hours 36 mins; May 30, 2022
Doing What You Want -vs- Doing What is Needed
10 mins; May 26, 2022
348: Founder Friday! w/ Benito Burmudez of Cafe Unido, Panama City, Panama!
63 hours 43 mins; May 26, 2022
RoR Live! #10 : A Conversation w/ Kevin Nealon Green Buyer and Director of Coffee for Hucklberry Roasters
33 mins; May 26, 2022
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