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The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX
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Combining Technology and Creativity for Standout Customer Engagement with Mariam Asmar, Braze
28 mins; March 09, 2023
Scaling infrastructure to improve CX with Deepak Giridharagopal, CTO at Puppet by Perforce
36 mins; March 07, 2023
Mental wellness and the workplace with Josh Birk, Salesforce
32 mins; March 05, 2023
CX and Human Centered Automation with Charlie Newark-French, Hyperscience
31 mins; March 02, 2023
Retention marketing and CX with Adam Robinson of Retention.com
26 mins; February 28, 2023
B2C expectations of B2B ecommerce, with Carlos Manalo and Stratton Cherouny of The Office of Experience
30 mins; February 26, 2023
The power of sharing stories of both success and failure, with Ben Albert, Balbert Marketing
26 mins; February 23, 2023
The Value of the Candidate Experience with Sue Keith, Corporate Vice President at Ceres Talent
35 mins; February 21, 2023
Retail Media Networks and First Party Data Strategies with Mary Matyas, MediaMath
20 mins; February 19, 2023
Improving processes to get better marketing results with Shafqat Islam, Chief Marketing Officer, Optimizely
30 mins; February 16, 2023
Maximizing Your Digital Experience Platform, with Jaina Baumgartner, RDA
25 mins; February 14, 2023
Composable platforms and the ecommerce customer experience with Filippo Conforti, Founder & CEO of Commerce Layer
26 mins; February 12, 2023
Public art and the future of work with Angela Anderson Adams, Arlington Economic Development
27 mins; February 09, 2023
The shared goal of customer centricity, with Amanda Ono, CHRO at Kroll
28 mins; February 08, 2023
Employee Experience in Tough Economic Times with Anne Jacoby, Spring Street Solutions
22 mins; February 05, 2023
Personalized content delivery and customer lifetime value with John Thomas, Chief Strategy Officer, Relay Network
28 mins; February 02, 2023
Automation in the workplace with Shawn Herring, CMO, airSlate
33 mins; January 31, 2023
Life beyond third party cookies with Jascha Kaykas-Wolff, President at Lytics
36 mins; January 29, 2023
Successful design processes with Amrita Mathur, VP of Marketing at Superside
36 mins; January 26, 2023
Using prediction to improve CX, with Andy Rossmeissl, Faraday
32 mins; January 24, 2023
CDPs and a First-Party Data Strategy with Jaina Baumgartner, RDA
22 mins; January 22, 2023
Personalizing the Customer Experience While Optimizing Data Privacy, with Lisa Routel, Verizon
25 mins; January 19, 2023
Creating tomorrow’s digital customer experience with Adeline Ashley from Sitecore
17 mins; January 17, 2023
How People, Process, and Platforms Affect the Employee Experience, with Joe Berger, WWT
25 mins; January 15, 2023
Consumer Data Privacy and the Customer Experience with Fiona Campbell-Webster, Chief Privacy Officer at MediaMath
26 mins; January 12, 2023
Design Thinking and the Customer Experience with Laurence Gonzalez, Commercial Bank at JPMorgan Chase
23 mins; January 10, 2023
Aligning CX Strategy with Challenges, Opportunities, and Leadership with Karen Mangia, Salesforce
30 mins; January 08, 2023
Storytelling and its role in the customer relationship, with Mark Nardone, Chief Marketing Officer at PAN Communications
41 mins; January 05, 2023
B2B Ecommerce and the Customer Experience with Rupesh Agrawal, CEO of Amla Commerce
23 mins; January 03, 2023
Growing and Scaling a Marketing Agency with Erik Huberman, CEO of Hawke Media
24 mins; January 02, 2023
Agile Approaches to AI & ML with Luke Arrigoni, Arricor AI
24 mins; December 29, 2022
Combining technology and design psychology to drive business success with Thomas Watkins, 3Leaf
26 mins; December 27, 2022
Employee wellbeing and expectations with Julius Geis, MUA
23 mins; December 26, 2022
Direct Mail in a Digital Age with Dave Fink, Postie
31 mins; December 22, 2022
Defining Success with Sheevaun Moran, Energetic Solutions
28 mins; December 20, 2022
Starting and Growing a Business Without Outside Capital with Bryan Clayton of GreenPal
27 mins; December 16, 2022
Scaling startups with Paul Ruppert, Global Point View
31 mins; December 08, 2022
Authentic personal brands with Jen Dalton, BrandMirror
28 mins; December 05, 2022
Composable Customer Data Platforms with Florian Delval, ActionIQ
26 mins; December 01, 2022
Fostering innovation inside and outside your company, with Kurt Schaubach, Federated Wireless
18 mins; November 28, 2022
Black Friday Special: Warehouse and inventory strategy and the customer experience with Tina Williams, Ware2Go, a UPS Company
17 mins; November 24, 2022
Harnessing the Power of Data to Improve the Customer Experience with Kaz Ohta, CEO of Treasure Data
26 mins; November 21, 2022
Analytics and team performance with Steve Leeds, VP Business Analytics, Ironwood Pharmaceuticals
33 mins; November 17, 2022
Customer Success for Brand Success with Scott Salkin of Gainsight
29 mins; November 14, 2022
Engaging virtual meetings and events with Sam Kolbert-Hyle, Brandlive
38 mins; November 10, 2022
Creating a great post-purchase customer experience with Irina Poddubnaia, Trackmage
24 mins; November 07, 2022
I have my customer journey map... now what? with Carlos Manalo and Stratton Cherouny, Office of Experience
29 mins; November 03, 2022
Exploring the Future of Podcasting with Josh Nielsen, Founder & CEO of Zencastr
23 mins; October 31, 2022
Leading Agile Brands in a State of Continual Change, with Nancie McDonnell Ruder, Noetic Consultants
28 mins; October 27, 2022
Effective Brand Marketplaces with Adrien Nussenbaum, Mirakl
18 mins; October 24, 2022
3D in Retail and Beyond, with Beck Besecker, CEO of 3D Cloud by Marxent
22 mins; October 20, 2022
Evaluating Digital Partners with Scott Liewehr, CEO of Digital Clarity Group
27 mins; October 17, 2022
CDPs and the Organization of the Future with Heidi Bullock, CMO at Tealium
30 mins; October 13, 2022
Real customer engagement with tangible results, with Mark Smith, CSG
35 mins; October 10, 2022
CX Innovation Without Boundaries, with Justin Anovick, Optimizely
22 mins; October 06, 2022
Using data to increase customer engagement, with James Manderson, Braze
24 mins; October 03, 2022
Next Best Action Approaches for Marketing with Shoel Perelman, Pega
25 mins; September 29, 2022
Transforming industries while benefiting customers with Demetrius Gray, Captain
24 mins; September 26, 2022
Improving the Retail Employee Experience with Melissa Wong, Zipline
22 mins; September 22, 2022
Leading Professional Services Firms to Success, with Sean Campbell, Cascade Insights
27 mins; September 19, 2022
Employee Engagement in a Hybrid World of Work with Alexander Embiricos of Remotion
30 mins; September 15, 2022
Executive Leadership Branding with Bonnie Habyan, X-Caliber Capital
21 mins; September 12, 2022
How internal change agents drive successful digital transformation, with Adam Chen CMO of The Amenity Collective
28 mins; September 08, 2022
Using AI to Improve the Customer Experience, with Deon Nicholas, CEO and Co-Founder of Forethought
24 mins; September 05, 2022
Creating a Winning Product Roadmap to Improve a Company's Innovation Success Rate with Tony Ulwick
21 mins; September 01, 2022
Digital Transformation in the Enterprise, Part 2 with Kunal Patil, TEKsystems
26 mins; August 29, 2022
Digital Transformation in the Enterprise, Part 1 with Kunal Patil, TEKsystems
29 mins; August 25, 2022
Forever Unified: Customer and Employee Experience, with David Ostberg, Medallia
16 mins; August 23, 2022
Driving Change to Have More Successful CX Programs with Judy Bloch, Medallia
22 mins; August 18, 2022
Setting Expectations Early for Better Customer Experience with Craig Colby, OneStream Software
27 mins; August 15, 2022
When Customer Data Benefits Customers, Employees, and the Business, with Barry Padgett, CEO of Amperity
28 mins; August 11, 2022
Building a Strong Remote Work Culture with Tim Brackney, COO, RGP
25 mins; August 08, 2022
Success with influencer marketing, with Magda Houalla, Aspire
22 mins; August 04, 2022
The Business Value of Partner Programs with Bernie Kassar, Xactly
20 mins; August 01, 2022
Product Management & CX with Nichole Mace, VP Product Growth at Pendo
20 mins; July 28, 2022
The Power of Customer Communities with Jake Randall of Common Room
28 mins; July 25, 2022
Conversational AI with Bob Summers, Goodcall
25 mins; July 21, 2022
Sustainable strategic growth for the enterprise leader with Stuart Leo, Waymaker.io
33 mins; July 18, 2022
Intrinsically motivated teams with Patrick Touhey, Author of Forever Teammates
26 mins; July 14, 2022
The Value of a Strong Brand Strategy with Stephen Houraghan, Brand Master Academy
25 mins; July 11, 2022
Citizen Data Scientists, with Tim Kraska, Professor, MIT and Co-Founder at Einblick
21 mins; July 07, 2022
Healthy Organizational Cultures with Gary David, Bentley University
27 mins; July 04, 2022
Making Better Marketing Decisions with Brand Tracking, with Angeley Mullins, CMO, Latana
18 mins; June 30, 2022
Automation's Role in Customer-Centric Retail Operations with Doug LaBahn, CMO at Cin7
20 mins; June 27, 2022
Creating an unbeatable B2B brand with Drew Neisser, Renegade
29 mins; June 24, 2022
Hyper-personalized customer communications with Eric Frankel, AdGreetz
32 mins; June 20, 2022
The Future of Nonprofits with Sindy Yeh and Steve Blair
38 mins; June 16, 2022
Automation in the workforce with Aaron Kwittken, PRophet
27 mins; June 13, 2022
#251: Creating a Consistently Great Customer Experience, with Wendy Pravda, Medallia
17 mins; June 09, 2022
The Future of ESG with Chuck Amman, Semtech
18 mins; June 06, 2022
Differentiation in a Crowded Marketplace with Matthew Stibbe, CEO Articulate Marketing
28 mins; June 03, 2022
The Visionary / Manager Binary with Darby Vannier, author of The Indispensable Leader
35 mins; May 31, 2022
#247: Advertisers and Data Privacy with Cameron Horton, Attribution
21 mins; May 26, 2022
The Power of Decision Intelligence, Part 2, with Ramesh Vishwanathan of TEKsystems
21 mins; May 23, 2022
Intentionality and Employer Branding with Roy Abdo, Digital Revamp
24 mins; May 19, 2022
Is your business ready to run without you? with Jeff Finney, Author and Entrepreneur
27 mins; May 17, 2022
People, Processes & Platforms Working Well with Sonciary Perez, Co-Founder, Quala
25 mins; May 12, 2022
Scaling your business while maintaining great CX with Tyler "Sully" Sullivan of Bombtech Golf
28 mins; May 10, 2022
Delivering Meaningful Customer and Business Value with Preethi Madhu, CEO, Greyamp Consulting
30 mins; May 05, 2022
Uniting people, processes & platforms towards a common goal with Susan Rothwell, CRO at Vericast
28 mins; May 02, 2022
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