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The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX
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Doing Gen Z marketing right with Smita Wadhawan, Constant Contact
21 mins; September 23, 2025
Building marketing strategy when change is the constant with Heidi Bullock, Tealium
29 mins; September 21, 2025
Unlocking sustainable growth using AI with Bryan Gernert, Resonate
25 mins; September 18, 2025
Taking ROI models from confusion to clarity with Carlos Manalo, The Office of Experience
34 mins; September 17, 2025
Creating a winning personalization and testing approach with Muqtadaa Miandara, Upbound Grou
31 mins; September 16, 2025
Focusing on the marketing that matters with Tara Corey, Optimizely
26 mins; September 14, 2025
Delivering meaningful experiences and business value with Rupali Jain and Kevin Li, Optimizely
30 mins; September 11, 2025
Using AI to see video content with Meenal Nalwaya, Reka
20 mins; September 10, 2025
Automation and innovation with Karthik Ramakrishnan, Tapestry
24 mins; September 09, 2025
Chasing perfection when agility is what's needed with Tom Schmitt, CEO of Radial
29 mins; September 07, 2025
The mindset shift needed for AI integration success with Rafael Flores, Treasure Data
29 mins; September 04, 2025
The marketing jobs market and AI's role in the job search with Sue Keith, Landrum Talent Solutions
19 mins; September 03, 2025
Growing sales in uncertain times with Chris Cubba, Snipp
27 mins; September 02, 2025
How AI is changing the search experience and what to do about it with Sean King, Chief Revenue Officer at Veritone
25 mins; August 31, 2025
Consumer confidence...and caution...with Eric Miao, Attentive
25 mins; August 28, 2025
Social commerce and the customer journey with Janna Navarro, Wpromote
19 mins; August 26, 2025
Building loyalty across different generations of travelers with Jeff Zotara, arrivia
28 mins; August 24, 2025
Agentic AI in retail with Dan Russotto, Furniture.com
21 mins; August 21, 2025
Making the most of peak season with Helaine Rich, ePost
22 mins; August 19, 2025
Building stronger customer relationships using AI with Noah Zamansky, Stitch Fix
22 mins; August 17, 2025
Composable Customer Data Platforms with Tejas Manohar, Hightouch
26 mins; August 14, 2025
Building trust while building a brand with Meika Hollender, Nara Organics
27 mins; August 12, 2025
Understanding customers by simulating them first with Mike Taylor, AskRally
28 mins; August 10, 2025
Streamlining brand partnerships with Alan Gould, Mutual Markets
26 mins; August 07, 2025
Increasing speed to insights with Sid Banerjee, Medallia
29 mins; August 05, 2025
Keeping up with e-commerce evolution with Lena Moriarty, eTail and Worldwide Business Research
20 mins; August 03, 2025
Agentic AI that improves the customer experience, with Manisha Powar, Qualtrics
26 mins; July 31, 2025
Compounding returns on your marketing campaigns with Chris O'Neill, GrowthLoop
30 mins; July 29, 2025
Making accessibility a priority with Make Paciello, AudioEye
30 mins; July 27, 2025
Empowering Employees to Lead Meaningful Change from Within with Steven Malony, CEO of Belkin
29 mins; July 24, 2025
The state of CX and the value of hyperpersonalization with Adrian Swinscoe, Punk CX Podcast
61 hours 13 mins; July 23, 2025
How commerce media is changing advertising with Eric Brackmann, Koddi
28 mins; July 22, 2025
Building ROI in the Creator Economy with Brit Starr, CreatorIQ
25 mins; July 20, 2025
Building more connected digital experiences with Eric Stine, CEO of Sitecore
29 mins; July 17, 2025
What happens to your KPIs when both CLV and Customer Acquisition Costs rise? With Jamie Domenici, Klaviyo
24 mins; July 15, 2025
Delivering personalization at scale with Yaniv Navot, Mastercard
31 mins; July 13, 2025
How AI and Deep Learning is affecting advertising with Jaysen Gillespie, RTB House
27 mins; July 10, 2025
What it takes to keep customers loyal with Anna Convery, Verint
29 mins; July 09, 2025
No-Code as a Strategic Weapon, with Aytekin Tank, Jotform
24 mins; July 08, 2025
Winning and retaining the distracted consumer with Kelsey Chickering, Forrester
21 mins; July 06, 2025
Being real about synthetic personas with Narek Vandanyan, Prelaunch
23 mins; July 03, 2025
Staying customer-centric in the race to adopt agentic AI with Stephanie Liu, Forrester
22 mins; July 01, 2025
Building the total experience for customers with AJ Joplin, Forrester
23 mins; June 29, 2025
The network effect on CX of AI plus employees with Jay Pattisall, Forrester
25 mins; June 26, 2025
Why Trust Is a Strategy, Not a Sentiment with Dana Bodine, Trustpilot
27 mins; June 24, 2025
What's your plan for Q5 this year, with Xavier de Baillenx from Ramdam
22 mins; June 22, 2025
Optimizing the post-click customer experience with Riikka Söderlund, Katana Cloud Inventory
23 mins; June 19, 2025
The lifetime value of milliseconds in the customer experience with Jaxon Repp, Harper
23 mins; June 17, 2025
Gaining agility and results with composable CMS, with Mark Wheeler from Storyblok
30 mins; June 15, 2025
Focusing on long-term customer value using next best action with Tine Van Calster, Telenet
25 mins; June 12, 2025
Building a culture of agility with Eugenie Lamprecht, Reka
18 mins; June 11, 2025
Building a Customer Brain and how it benefits customers and the business with Christian Nelissen, National Australia Bank
25 mins; June 10, 2025
Customer Experience Design using Generative AI, with Tara DeZao, Pega
21 mins; June 08, 2025
Autonomous innovation using predictable AI agents with Peter van der Putten, Pega
29 mins; June 05, 2025
Using AI in UX research, design, and testing with Jason Bowman, The Office of Experience
24 mins; June 03, 2025
The founder of Reebok and CEO of Syntilay talk about AI-generated product design
29 mins; June 01, 2025
Navigating the effect of AI on marketing jobs and the job market with Sue Keith, Landrum Talent Solutions
22 mins; May 29, 2025
Consequential AI and customer loyalty with Raj De Datta, CEO of Bloomreach
24 mins; May 27, 2025
Building a cohesive brand while personalizing every message with Emily Ward, Turnitin
24 mins; May 25, 2025
Agile is about more than velocity, with Gabrielle Wieczorek
26 mins; May 22, 2025
Growing a brand by focusing on the details that matter with Dominic Minogue, Dirty Water
22 mins; May 20, 2025
AI gains emotional intelligence with Joshua Goldberg, Zenapse
22 mins; May 18, 2025
Why thought leadership is more important than ever with Benjamin Shapiro, host of the MarTech Podcast
34 mins; May 15, 2025
The consumer is no longer navigating the map—they are the map, with Ken Hughes, the King of CX
34 mins; May 13, 2025
Being true to customers and your values with Phyllis Rothschild, CMO at Pete & Gerrys
29 mins; May 11, 2025
The continued evolution of e-commerce with Eitan Koter, Vimmi
34 mins; May 08, 2025
Predictive and proactive customer experiences, with Vinod Muthukrishnan, Cisco
27 mins; May 06, 2025
What can we learn from teaching others about AI? Featuring Greg Shove, CEO of Section
35 mins; May 04, 2025
Going national while staying true to your local roots with Jay Rushin, H&H Bagels
21 mins; May 01, 2025
#670: Embracing Chaos to Get Better Results with Mark DeCarlo
39 mins; April 29, 2025
It's already time to start planning for the holiday shopping season with Carey Cockrum, Cella
27 mins; April 27, 2025
The Five Levels of AI with Courtney Baker, Knownwell
32 mins; April 24, 2025
The Evolving Role of Visual Data in Construction with Marca Armstrong, Sensera
24 mins; April 22, 2025
Balancing AI-driven efficiency and responsibility with Pasquale DeMaio, Amazon Web Services
26 mins; April 20, 2025
Developing strategies that cut through the omnichannel noise, with Arianna Vogel, Foursquare
27 mins; April 17, 2025
#664: Tying CX outcomes to commercial goals with Markus Engel and Linzi Hindle at DHL
23 mins; April 15, 2025
AI in retail marketing with Uldis Baumerts, Bryj
26 mins; April 14, 2025
Making your returns strategy a competitive advantage with Sylvia Ng, ReturnBear
17 mins; April 10, 2025
Creating a world-class student experience with Mike Milliron, IMG Academy
23 mins; April 08, 2025
Enabling and accelerating customer experience improvements using AI with Isabelle Zdatny, Qualtrics
25 mins; April 06, 2025
The current state of the job market with Sue Keith, Landrum Talent Solutions
25 mins; April 03, 2025
Winning retail by reducing customer frustration with Jean-Christophe Pitié, ContentSquare
21 mins; April 01, 2025
Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia
21 mins; March 30, 2025
Integrating CX and EX to create better customer outcomes with Sasha Fard, Capital One
26 mins; March 27, 2025
AI and Automation in the supply chain with Nick Stuart, RSM
22 mins; March 25, 2025
Translating research into cross-functional strategic change with Adam Hagerman, Indeed
21 mins; March 23, 2025
Accelerating speed to insights using synthetic feedback with Ali Henriques, Qualtrics
29 mins; March 20, 2025
The power of multimodal AI with Dani Yogatama, Reka
21 mins; March 18, 2025
AI and in-house creative teams with Jen Rapp, Superside
28 mins; March 16, 2025
Maximizing your ad spend with Matt Wasserlauf, Blockboard
15 mins; March 13, 2025
How to look at ROAS with Mitsu Kikuchi and Rocco Baldasarre of Shirofune
19 mins; March 11, 2025
Breaking down silos between paid and organic search with Matt Shenton, Croud
21 mins; March 09, 2025
Achieving retail media success with Ben Dutter, Power Digital
23 mins; March 06, 2025
AI in e-commerce with Oren Inditzky, Wix
22 mins; March 04, 2025
Building brand trust with Aman Advani, CEO of Ministry of Supply
20 mins; March 02, 2025
AI-augmented human recommendations for retail customers with Noah Zamansky, Stitch Fix
26 mins; February 27, 2025
Disrupting the recruiting world by combining humans and AI with Heidi Golledge, Jobot
33 mins; February 25, 2025
Building brand loyalty by storydoing, with Dawn Fichot, Brompton Bicycle
27 mins; February 23, 2025
Creating brand-savvy AI and a marketer-first DXP with Dave O'Flanagan, CEO of Sitecore
38 mins; February 20, 2025
Measuring the ROI on Out of Home with Jeremy Flynn from Clear Channel Outdoor
29 mins; February 18, 2025
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