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The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX
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Multisapiens collaboration and the future of the workplace with Dr. Tatyana Mamut, Wayfound
39 mins; February 16, 2025
What's the ROI on those Big Game Ads? Featuring Nataly Kelly, CMO at Zappi
27 mins; February 13, 2025
Redefining the customer experience with The Office of Experience and Mack Trucks
27 mins; February 11, 2025
Building resilience in customer service operations with John Finch, RingCentral
29 mins; February 09, 2025
Taco Bell's Return to the Big Game and Creating a Successful Niche Agency with Guto Araki and Alex Jacobs, Biite
36 mins; February 06, 2025
Delivering seamless experiences with CDP, featuring Beth Scagnoli, Redpoint Global
34 mins; February 04, 2025
Navigating the future of search with A.J. Ghergich, Botify
32 mins; February 02, 2025
Driving measurable retail growth with Cédric Chereau, EagleAI
28 mins; January 30, 2025
SMS and meaningful customer connections with Amanda McGuckin Hager, TrueDialog
23 mins; January 28, 2025
Can Netflix, Delta, and Amazon teach us how to improve the patient experience? Featuring Adeline Ashley from Sitecore
25 mins; January 26, 2025
Why generative AI transparency is so important with Matt Van Itallie, Sema Software
31 mins; January 23, 2025
Why leaders need to become more self-reliant with Maha Abouelenein
27 mins; January 21, 2025
The forces redefining brand loyalty with Ian Baer, Sooth
32 mins; January 19, 2025
Building customer success instead of vendor lock-in with Toya Del Valle, Cornerstone
30 mins; January 16, 2025
Creating an agile brand with composable approaches, featuring Chris Bach
45 mins; January 14, 2025
2025 hiring strategies and how to plan with Sue Keith, Landrum Talent Solutions
26 mins; January 12, 2025
Is your brand ready for its own AI agent? Featuring Gil Rosen of Amdocs
35 mins; January 09, 2025
Balancing AI optimism with realism, with Stefan Weitz, HumanX Conference
28 mins; January 07, 2025
The evolving buyer's journey with Liz Robillard and Kristin Schoenstein, WBR
25 mins; January 05, 2025
How small businesses continue to thrive with Emily Washcovick, Yelp
35 mins; January 02, 2025
Knowing which of your marketing dollars are working, with Mike True, Prescient AI
26 mins; December 26, 2024
Working with AI to create better (not just more) content with Nick Gernert, CEO WordPress VIP
31 mins; December 22, 2024
Small changes that make big differences to marketing results with Jay Schwedelson, SubjectLine.com
26 mins; December 19, 2024
Synthetic personas in market research with Ali Henriques, Qualtrics
28 mins; December 17, 2024
Is Black Friday still the star of the holiday season? Featuring Joe Shasteen, RetailNext
29 mins; December 15, 2024
How trust, community, and courage are reshaping brands with Chris Savage, Wistia
30 mins; December 12, 2024
Building brands through collaboration, innovation, and sustainability with Eric Liedtke, Under Armour
28 mins; December 10, 2024
Shared understanding of business needs with Patty Soltis, Upwork
29 mins; December 08, 2024
Optimizing e-commerce content with Ashlyn Fulton, D'Addario
15 mins; December 05, 2024
Unlocking greater customer loyalty with Aleksander Kaczmarek, CarTrawler
24 mins; December 03, 2024
AI-powered DXPs and brand-aware personalized CX with Kathie Johnson, CMO at Sitecore
35 mins; December 01, 2024
Why the C-Suite needs to pay more attention to social media, with Dr. Antonis Papatsaras, Hootsuite
28 mins; November 28, 2024
Preparing for tiktokified journeys and the search generative experience with Izabela Misiorny, Siteimprove
26 mins; November 26, 2024
Connecting experimentation to business outcomes across the journey with Vijay Ganesan, Optimizely
20 mins; November 24, 2024
AI agents working across the marketing workflow with Kevin Li, Optimizely
28 mins; November 21, 2024
Creating a great post-purchase customer experience with Colleen Coulter, Route
26 mins; November 19, 2024
What happens to marketers if Google is split up? Featuring Steven Read, Chief Product Officer at adMarketplace
22 mins; November 17, 2024
Breaking down language barriers in customer service with Mike Clifton and Max Schwendner, Alorica
35 mins; November 14, 2024
Improving the Customer Experience in a Feedback Recession with Isabelle Zdatny, Qualtrics
27 mins; November 12, 2024
AI Agents in Marketing with Raj Rikhy, Microsoft
32 mins; November 10, 2024
Increasing AI literacy to improve outcomes with Jason Lapp, Beautiful.ai
35 mins; November 07, 2024
Keeping up with consumer payment preferences with Will Mavromichalis at Kount
26 mins; November 05, 2024
Engaging with Gen Z on retail with Teddy Solomon, Fizz
23 mins; November 03, 2024
The impact of AI on marketing and consumer expectations with Melissa Waters, CMO at Upwork
41 mins; October 31, 2024
State of the marketing jobs market with Sue Keith, Landrum Talent Solutions
28 mins; October 29, 2024
Designing for infinite moments of truth with Stratton Cherouny, The Office of Experience
29 mins; October 27, 2024
Integrating AI into enterprise marketing operations with Adam Brotman, Forum3
36 mins; October 24, 2024
Sending the right message at the right time with John Kim, SendBird
38 mins; October 22, 2024
Building an accessible digital experience with Jennifer Griffin Smith, Acquia
27 mins; October 20, 2024
AI in marketing highly regulated sectors with Nauman Hafiz, Constellation
33 mins; October 17, 2024
Product-led Growth and AI with Sonal Mane, Databricks
34 mins; October 15, 2024
Powering up your knowledgebase for better CX with Sophie Wyne, Ariglad
29 mins; October 13, 2024
Aligning product and marketing in the C-suite and beyond with Tifenn Dano Kwan, Amplitude
34 mins; October 10, 2024
Winning E-commerce By Boosting Efficiency with Tobias Sjölin, Boozt
25 mins; October 08, 2024
Inventory management to the rescure with Riikka Söderlund, Katana
24 mins; October 06, 2024
The power of data and AI in the enterprise with Krishnan Venkata, LatentView Analytics
25 mins; October 03, 2024
Redefining success and failure with Jesse Tayler, Founder of TruAnon
37 mins; October 01, 2024
Cookieless advertising in a first-party data world with Eric Wheeler, 33Across
27 mins; September 29, 2024
The impact of bots on the customer experience with Nanhi Singh, Thales
29 mins; September 26, 2024
On-demand production and product data for better customer experiences with Leonard Marano, Lectra
25 mins; September 24, 2024
Creating forever customers with Michael Mallett, Medallia
42 mins; September 22, 2024
The future of shoppable TV with Peter Hamilton, Roku
32 mins; September 19, 2024
Optimizing the patient experience with Tracey Schroeder, Inova Health System
29 mins; September 18, 2024
AI and Human Creativity in Marketing with Diana Lee, Constellation
33 mins; September 15, 2024
Telling authentic branded stories with Sophie Harris, GoDaddy
26 mins; September 12, 2024
Building enterprise-grade Gen AI applications with Sumeet Agrawal, Informatica
32 mins; September 10, 2024
The Relationship Between Marketing and Communications with Nikki Festa O'Brien, Greenough Communications
26 mins; September 08, 2024
Online marketplace advertising with Regina Ye, Topsort
28 mins; September 05, 2024
Unlock Expert Mode: Getting to a B2B E-commerce Strategy with The Office of Experience and Znode
37 mins; September 03, 2024
Unleashing the Power of Composable Customer Data Platforms with Kyle Martinowich, GrowthLoop
28 mins; September 01, 2024
Building a brand that customers can't get enough of with Jon Davids
26 mins; August 29, 2024
Digital signage and brand strategy with Misty Chalk, BrightSign
28 mins; August 27, 2024
Engaging e-commerce customers with Daniela Jurado, VTEX
27 mins; August 26, 2024
The future of financial services CX with Chris O'Brien, M&T Bank
32 mins; August 22, 2024
Why journey management matters, with Eytan Hattem, Cemantica
34 mins; August 20, 2024
The cookiepocalypse that didn't happen with Jaysen Gillespie, RTB House
26 mins; August 18, 2024
Harnessing technology for good with Larry Weber, Racepoint Global
28 mins; August 15, 2024
Empowering the Next Generation of Women in Technology with Cerys Goodall, Vetster
33 mins; August 13, 2024
The speed of customer data (and why it matters) with Justin DeBrabant, Chief Product Officer, ActionIQ
33 mins; August 11, 2024
Driving business value with data with Steve Fiore, Teradata
26 mins; August 08, 2024
The shift from service to sales with Josh Feast, Cogito
28 mins; August 06, 2024
When SMS delivers real results with John Wright, TrueDialog
29 mins; August 04, 2024
AI and First-Party Data in Print with Stefanie Cortes, RRD
18 mins; August 01, 2024
In-play ads and the gaming experience with Shahar Sorek, Overwolf
24 mins; July 30, 2024
Optimizing customer retention with Baird Hall, Churnkey
27 mins; July 28, 2024
What marketing leaders need to know about AI with Cathy McPhillips, Marketing AI Institute
27 mins; July 25, 2024
Automating and Optimizing E-Commerce Operations with Jorrit Steinz, ChannelEngine
26 mins; July 23, 2024
Fulfillment, logistics, and the e-commerce experience with Jon Schecter, Autostore
22 mins; July 21, 2024
Maximizing holiday sales with Zarina Stanford, Bazaarvoice
27 mins; July 18, 2024
The science of CX with Martha Brooke
26 mins; July 16, 2024
Winning at Conversational Commerce with Stefanos Loukakos, Connectly
21 mins; July 14, 2024
Staying customer-focused amidst expansion with Alice Eweida, Pandia Health
29 mins; July 11, 2024
Aligning brand with business strategy with Lori Poer and Nigel Dennis
29 mins; July 10, 2024
The Great Hesitation with Sue Keith, Landrum Talent Solutions
23 mins; July 07, 2024
What it means to be customer-obsessed with Jill Pavlovich, Albertsons
19 mins; July 04, 2024
Looking to veterans for the next wave of cybersecurity experts with Nakisha Dixon, Vercara
23 mins; July 02, 2024
Better Together: CX + Digital + Marketing with AJ Joplin, Forrester
36 mins; June 30, 2024
Forging Boundless Experiences with Humans + AI with JP Gownder, Forrester
24 mins; June 27, 2024
AI adoption is driving enterprise transformation, with Peter van der Putten, Pega
26 mins; June 25, 2024
Real-world transformation with Rick Meehean, Church Mutual
19 mins; June 23, 2024
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