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Retail Remix

The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.

Merchandising a Marketplace: The Magician Behind Etsy’s Curatorial Magic

23 mins; March 30, 2026

Scaling With Soul: Beyond Yoga’s Playbook for Authentic Growth

26 mins; March 23, 2026

The Iron Man Suit of Fashion: Stitch Fix’s Human + AI Formula

38 mins; March 16, 2026

Agentic Commerce & the Marketplace Boom with Mirakl’s Scott Eckert

23 mins; March 09, 2026

From Overstock to Opportunity: How B-Stock Powers Inventory’s Second Life

22 mins; March 02, 2026

Inside the World’s Most Interesting Stores with Jack Stratten

25 mins; February 23, 2026

How Fabletics Hit $1B and What’s Fueling Its Next Phase of Growth

21 mins; February 09, 2026

Inside Google Cloud’s Vision for the AI Era

29 mins; February 02, 2026

Deep Dive: AI’s Next Chapter in Retail — Scale, Security & Strategy

19 mins; January 29, 2026

NRF 2026 Takeaways: AI, Authenticity & the Human Factor

24 mins; January 26, 2026

6 Nuggets of Wisdom for 2026 from Pacsun, ThredUp, Adobe & More

18 mins; January 19, 2026

Bonus: A Brief Ode to the Joy of Shopping

3 mins; December 22, 2025

AI Reality Check: Klaviyo CEO on What’s Hype, What Matters & What Comes Next

30 mins; December 15, 2025

Independent Retail in a Time of Change

25 mins; December 08, 2025

How Anthropologie is ‘Curating a Lifestyle’ with its Maeve Brand

20 mins; December 01, 2025

How Google Is Redefining the Shopping Journey

21 mins; November 24, 2025

What DoorDash Plans to Deliver Next

28 mins; November 17, 2025

How Visa is Preparing for the Agentic Commerce Era

22 mins; November 10, 2025

Amazon Ads’ Former Evangelist on the Future of Retail Media

32 mins; November 03, 2025

Legendary Adman Ellis Verdi on the Art of Retail Advertising

31 mins; October 27, 2025

AI Answer Engines and the New Rules of Ecommerce

28 mins; October 20, 2025

Pacsun’s Formula for Relevance: Youth Culture + Co-Creation

26 mins; October 06, 2025

Redesigning with Reverence: Inside the New MoMA Design Store Experience

16 mins; September 29, 2025

What Leaders Can Learn from Dick’s, Target & the Athleisure Boom

38 mins; September 22, 2025

How PayMore Is Flipping the Script on Used Electronics

29 mins; September 15, 2025

Deep Dive: How to Tackle Return Fraud Without Losing Customers

27 mins; September 11, 2025

The Experience Equation: What Retailers Need to Get Right

34 mins; September 08, 2025

Inside ThredUp’s Surge: What’s Fueling Resale’s Rise

33 mins; August 18, 2025

How Primark Is Rewriting the Rules of Value Fashion in the U.S.

28 mins; August 11, 2025

What $24 Billion in Prime Day Spending Tells Us About H2

35 mins; August 04, 2025

What U.S. SMBs Can Learn from Alibaba.com’s Playbook

31 mins; July 28, 2025

True Religion’s Secret to Winning Over Gen Z

14 mins; July 21, 2025

From Red Carpet to Cart: Crafting Digital Experiences that Convert

23 mins; July 14, 2025

The Trust Deficit: Brand Transparency and the New Rules of Retail

22 mins; June 30, 2025

From Family Roots to Future Growth: Inside Bealls’ Century-Long Retail Journey

18 mins; June 23, 2025

Lessons from the World’s Top Brands

32 mins; June 16, 2025

Scaling Internationally: Strategies for the Tariff Era

35 mins; June 09, 2025

How DSW Is Navigating a New Era of Engagement

18 mins; June 02, 2025

Tariffs, Bankruptcies and What Comes Next in Retail

44 mins; May 27, 2025

Why Creators are Creating a New World of Commerce

49 mins; January 13, 2025

What Makes Thrive Market’s Marketing Team Thrive?

44 mins; January 06, 2025

How M&M’S Sweetened the Digital Experience with Composable Commerce

35 mins; December 23, 2024

Why CarMax Has Revved Up AI Innovation

36 mins; December 16, 2024

How Two TV Execs Are Shaping Social Commerce

39 mins; December 09, 2024

What Keeps Retail Leaders Up at Night?

23 mins; December 02, 2024

What Makes Anthropologie Stores So Special?

27 mins; November 25, 2024

What the FTC’s Fake Reviews Ban Means for Your UGC Strategy

34 mins; November 18, 2024

Can Brands Compete Through the Payment Experience?

24 mins; November 11, 2024

The Woman Behind the ECOfashion Movement

40 mins; November 04, 2024

How to Get on Shoppers’ ‘Nice Lists’ This Holiday Season

33 mins; October 28, 2024

How VICI Shaped the Future of the ‘Instagram Brand’

27 mins; October 21, 2024

How Community Involvement Influences Commerce

24 mins; October 14, 2024

Retail Storytelling Isn’t Just for Kids

31 mins; October 07, 2024

How Sur La Table Turns Customer Insight into Innovation

36 mins; September 30, 2024

How Do You Make Instant Commerce Happen?

24 mins; September 23, 2024

Inside Bionic Retail

13 mins; September 18, 2024

What’s New in the World of Beauty and Wellness?

27 mins; September 16, 2024

Elevating the Bodega Experience

28 mins; September 09, 2024

Why Walgreens is Embracing the Shoppable TV Era

27 mins; September 02, 2024

Good for Consumers, Good for the Earth: How Nestlé Purina PetCare Embraces Sustainability

42 mins; August 26, 2024

Dang, That’s a Beautiful Store

20 mins; August 19, 2024

Connecting with Context: Why Reddit is a Secret Commerce Powerhouse

35 mins; August 12, 2024

Making the Membership Model Work for You

44 mins; August 05, 2024

How Do the Most Successful Retail Stores Operate?

13 mins; July 31, 2024

Content, Creators & Creativity: Why Milani Cosmetics’ Marketing Stands Out

46 mins; July 29, 2024

Community: The Cornerstone for Product and Marketing Innovation

22 mins; July 22, 2024

Virtual Influencers and the Future of AI

9 mins; July 17, 2024

What’s Driving Hearst’s Ecommerce Aspirations?

44 mins; July 15, 2024

Steve Dennis Wants You to Crush Your Ego

36 mins; July 08, 2024

Tanger and the Transformation of the Shopping Center

28 mins; June 24, 2024

How Stellar Branding Helps Studs Dazzle

22 mins; June 17, 2024

EX: The Force Multiplier for CX

40 mins; June 10, 2024

Hungryroot’s Chief Digital Officer on Balancing Marketing Art and Data Science

35 mins; June 03, 2024

We're Taking a Break!

1 min; May 27, 2024

IPSY is Making Over the Membership Model

33 mins; May 20, 2024

AI in Focus: Lessons from Zenni Optical

42 mins; May 13, 2024

How Albertsons is Transforming Grocery Shopping Experiences

44 mins; May 06, 2024

What Retail Brands Can Learn from Beyoncé

29 mins; April 29, 2024

Inside the World’s Most Innovative Retail Stores

28 mins; April 22, 2024

How Boisson Unlocked New Opportunities for NA

43 mins; April 15, 2024

The Future of Loyalty Programs: Community, Crowdsourcing and Beyond

47 mins; April 08, 2024

Why Retail Leaders are ‘Stuck Halfway Up the Ladder’

18 mins; April 01, 2024

How Roku is Shaping the Shoppable Content Era

37 mins; March 25, 2024

Investigating the Evolved Customer Journey: Trends, Challenges & Priorities

28 mins; March 18, 2024

How Juxtapose is Shaping Tomorrow’s Brands

29 mins; March 11, 2024

Celebrating 200 Episodes: Our Top 5 Geek-Out Moments

34 mins; March 04, 2024

How Stitch Fix Blends the Art and Science of Merchandising

42 mins; February 26, 2024

Are Brands Closing the Connected Retail Gap?

21 mins; February 19, 2024

Expanding the Retail Talent Pipeline

28 mins; February 12, 2024

Embracing Gen AI for Creative Impact

46 mins; February 05, 2024

How Can Brands Elevate Their Stories in Stores?

35 mins; January 29, 2024

The Booth and Beyond: What NRF 2024 Tells Us About the State of the Industry

39 mins; January 22, 2024

How Albertsons Media Collective is Driving Retail Media’s Evolution

27 mins; January 15, 2024

How Solo Brands Creates Lasting Memories & Genuine Connections

30 mins; January 08, 2024

Retail Experts Reveal the Top 2024 Trends & Predictions

28 mins; January 03, 2024

The Hitchhiker's Guide to the New Internet: Emerging Tech for Embracing the Digital Revolution

45 mins; December 18, 2023

How 1-800-FLOWERS.COM, Inc. Creates Connection Through Unique Content Experiences

22 mins; December 11, 2023

What Can Retailers Learn from Cannabis Brands?

37 mins; December 04, 2023

Digging into Thanksgiving Weekend Results: Trends & Predictions from Adobe Digital Insights

26 mins; November 29, 2023

Designing for Success: How Technology Decisions Shape Store Ops Strategies

32 mins; November 20, 2023

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Retail Remix

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