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Future Commerce
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"Headless with a Brain" feat. Bryan Mahoney, CEO and Co-Founder and Henry Davis, CEO and Chairman of Chord
55 mins; April 23, 2021
"Well Made": You Need to Have a Reason Why Something Should Exist feat. Stephen Ango
77 hours 35 mins; April 16, 2021
[Step by Step] Why Don’t Customers Trust a Five Star Review? (feat. Eric Smith, VP of Business Development and Partnerships at Shopper Approved and Ryan Garrow, Director of Partnerships Logical Position/Owner at Joyful Dirt)
58 mins; April 09, 2021
[Step by Step] How Can I Turn Customer Segments into Personal Connections? (feat. Ben Parr, President and Co-Founder of Octane AI and Jason Wong, Doe Lashes & Wonghaus Ventures
45 mins; April 08, 2021
[Step by Step] How Can I Get Product to Every Customer in Two Days or Less? (feat. George Wojciechowski, VP of Partnerships at Shipbob and Babs King, Founder and CEO at Fleo)
44 mins; April 07, 2021
[Step by Step] Can Product Returns Build My Brand? (feat. David Sobie, CEO and Co- Founder of Happy Returns and Zach Goldstein, CEO and Founder of Public Rec)
49 mins; April 06, 2021
[Step by Step] How Can Brands Compete with Amazon? (feat. Adam Gardner)
41 mins; April 05, 2021
Brands and the Snyder Cut
15 mins; April 02, 2021
"Building in Public" – How Building a Podcast Led to Personal Growth
54 mins; March 26, 2021
Ecom for New Moms: The future of parenting at the intersection of technology and digital commerce (feat. Ingrid Milman-Cordy)
68 hours 39 mins; March 19, 2021
Shopper Discovery and the Convergence of the Meta & the Physical
51 mins; March 12, 2021
Instacart for CMOs: The Four-Sided Marketplace, feat. Kiri Masters, Author of Instacart for CMOs
47 mins; March 05, 2021
Non-Fungible Podcast: NBA Top Shot, Fractional Ownership, and Meta Mortgages
46 mins; February 26, 2021
“Adorkable” Brands, Blands, and CARLY (feat. Ben Schott, Bloomberg)
50 mins; February 19, 2021
“The Most Sustainable Product is One That Already Exists” feat. Adam Siegel, Founder of Recurate
47 mins; February 12, 2021
The [Broken] Circle of LIfe
50 mins; February 05, 2021
10 Trends. 70 Pages. 1 Future. Vision is here.
2 mins; February 01, 2021
ShopShops Liyia Wu: “We’re Enabling a Generating of Prolific Creators”
47 mins; January 22, 2021
Net Neutrality and the Deplatforming of Trump (feat. Danny Sepulveda - SVP Policy, MediaMath)
44 mins; January 15, 2021
"Your Tool, Your Sword, Your Treasure": Corporate Leadership in the post-Trump era
51 mins; January 08, 2021
"2-Day is Too Slow": How Darkstore's FastAF is Delivering on the New Customer Expectation, feat. Lee Hnetika, Founder and CEO
42 mins; January 01, 2021
Divergence: 2020 in Retrospect, feat. Sucharita Kodali, Vice President and Principal Analyst at Forrester
42 mins; December 25, 2020
Are We Human, or Are We Just a Bunch of Sensory Inputs? What's the difference exactly? feat. Daniel Dixon, Co-Founder of Mixy
49 mins; December 18, 2020
[Step by Step] What Tools Can a Small Brand Use to Automate Customer Engagement? feat. Kaylin Marcotte, Founder and CEO of JIGGY
52 mins; December 17, 2020
[Step by Step] What Tools Can Help Me to Tell My Brand Story?
40 mins; December 16, 2020
[Step by Step] How Can I Use Marketing Automation to Get More Done with Less?
50 mins; December 15, 2020
[Step by Step] How Can My DTC Brand Compete with Established Brands?
37 mins; December 14, 2020
Smelling the Roses with Sunny Chadha, Co-Founder and CEO of Venus ET Fleur
81 hours 48 mins; December 11, 2020
"How Can DTC Brands Compete?" Step by Step Season 4 Trailer
2 mins; December 09, 2020
Cooperation, Inspiration and Discovery, feat. Sherline, Founder and CEO of co-op Commerce
41 mins; December 04, 2020
Robot Work vs. Human Work, feat Ferris Jumah, Founder and CEO of Surge.ai
57 mins; November 27, 2020
[Step by Step] How to Build Sustainable CX and Avoid Burnout?
50 mins; November 20, 2020
[Step by Step] How Does CX Address Modern Customer Expectations?
38 mins; November 19, 2020
[Step by Step] How Does CX Drive Lifetime Value? (feat. Melanie Travis, CEO at Andie Swim)
30 mins; November 18, 2020
[Step by Step] How to Move From a Contact Center to a Revenue Center?
43 mins; November 17, 2020
[Step by Step] How Do We Evolve from Customer Support to Customer Experience?
40 mins; November 16, 2020
Content is King, Channel is Queen, feat. Michelle Grant, Salesforce
44 mins; November 13, 2020
The Magic of Logistics? Data and Optimization, feat. Jason Murray, Co-Founder and CEO of Shipium
53 mins; November 06, 2020
There's a Nerd For That - Farfetch, Instacart, and Connecting Shoppable Experiences
53 mins; October 30, 2020
The New DIY: Retail Opportunity in the Passion Economy
2 mins; October 26, 2020
“I Wouldn’t Allow Our Business to Become Dependent on One Channel" feat. Damian Soong, Co-Founder and CEO of Form Nutrition
51 mins; October 23, 2020
A Tale of Two Recoveries: Popshelf, The K-Shaped Recovery, and Spending Power
55 mins; October 16, 2020
Parade: Reimagining a Value Brand, feat. Jack Defuria, Co-Founder and Chief Digital Officer
28 mins; October 09, 2020
Capital and the Creator Economy: Two Conversations with Sari Azout
60 hours 32 mins; October 02, 2020
The Anti-Blands: Existential Brands and the New Dadaism
45 mins; September 25, 2020
CPG: "Around You, On You, In You"
58 mins; September 18, 2020
"Low-Cost Indulgence" feat. Mayssa Chehata, Founder and CEO at BEHAVE Candy
44 mins; September 04, 2020
Walmart's Midlife Crisis: The Rise and Fall of Small Business in 2020
45 mins; August 28, 2020
Pants = Tyranny: A Retail Rebirth Report Review
63 hours 5 mins; August 21, 2020
Employing the Highest Levels of Integrity, feat. Nilla Ali, SVP of Commerce at BuzzFeed
46 mins; August 14, 2020
“The Plan Was Always to Go Back to Membership” - feat. Jeremy Cai - CEO at Italic
66 hours 13 mins; August 07, 2020
Announcing NBCUniversal Checkout, Feat. Evan Moore, Vice President of Commerce Partnerships
38 mins; August 04, 2020
Rethinking Everlane on the Nine by Nine Report: Part 2 of Nine by Nine Retrospect
48 mins; July 31, 2020
Rethinking Everlane on the Nine by Nine Report: Part 2 of Nine by Nine Retrospect
48 mins; July 31, 2020
Timeless, Thoughtful, and Sustainable, feat. Kyle Hoff, Co-Founder & CEO at Floyd
53 mins; July 24, 2020
Streamline and Simplify - feat. Keith Anderson, SVP of Strategy & Insights at Profitero
52 mins; July 17, 2020
Announcing Retail Rebirth: A Report from Future Commerce
1 min; July 16, 2020
Stairway to CEO: Trailblazing in Style with Brian Ree, Co-Founder & CEO of DAILYLOOK
78 hours 18 mins; July 14, 2020
What Makes a Brand Meaningful? A Nine by Nine Report Retrospect
40 mins; July 10, 2020
The Digitally-Enabled Local Business: Transitioning OfferUp’s Platform from C2C to B2C (feat. CEO Nick Huzar)
32 mins; July 03, 2020
Reflections on Gladly's 2020 Consumer Expectations Report feat. Joseph Ansanelli, CEO at Gladly
54 mins; June 26, 2020
Fixing a Practice That Doesn't Align with Values feat. Coulter Lewis, Founder & CEO at Sunday
30 mins; June 19, 2020
Announcement: Stairway to CEO Podcast Joins Future Commerce
6 mins; June 17, 2020
Pictures to Paint of a Better Future
47 mins; June 12, 2020
The Yes: App? Department Store? Personal Shopper? Well. Yes. - feat. Julie Bornstein, CEO & Co-Founder at The Yes
54 mins; June 05, 2020
"People Aren't Buying Into A Story, They're Buying Into A Community" - feat. Melanie Travis, CEO & Founder of Andie
44 mins; May 29, 2020
"Our Base Sense of Self is Heightened Right Now"
48 mins; May 21, 2020
"The Beginner's Mindset is Full of Possibilities" - feat. Jai Jung Kim, Founder - Hydrant
44 mins; May 15, 2020
"Scrappier and Faster" - Using GDocs to Build Community
45 mins; May 08, 2020
"The Fight Of My Life" feat. Christina Stembel, CEO & Founder of Farmgirl Flowers
37 mins; May 01, 2020
"The Consultation Is Not Where It Begins And Ends" feat. Ariel Kaye, CEO and Founder of Parachute
24 mins; April 30, 2020
Gen Z Founders: "Grind and Put In the Work"
47 mins; April 28, 2020
"Customers Need Safety" - feat. Summer Jelinek
43 mins; April 24, 2020
Wyze Leadership: "This Changes the Climate Going Forward" (feat. Anthony Potgieter, Wyze)
51 mins; April 17, 2020
Brands x Better feat. Adam Bridegan, CMO - Rhone
36 mins; April 10, 2020
Consumer Spending to Follow Maslow's Hierarchy, feat. Jake Cohen, Director of Product Klaviyo
30 mins; April 03, 2020
Bright Spots Amid Chaos - eCommerce Leadership in the COVID-19 Economic Crisis
26 mins; March 27, 2020
Uncharted Territory: Amazon and COVID-19 (feat. Kiri Masters)
45 mins; March 20, 2020
Make the Data Come Alive: Vision 2020 Retrospective feat. Rachel Swanson, Founder of Method + Mode
64 hours 30 mins; March 13, 2020
The Future is What You Make of It. Shape Your Future.
1 min; March 12, 2020
The DTC Echo Chamber, feat. Ingrid Cordy, Guest Host
56 mins; March 06, 2020
[Step by Step] Where Does Data Fit Into My Tech Stack? feat. Dan Nephew, Director of System Operations at Lovepop
39 mins; February 28, 2020
[Step by Step] What Happens After the Buy Button? feat. Grant Van Kirk, Head of Finance at ROKA
48 mins; February 27, 2020
[Step by Step] What Role Does a Tech Stack Play in Customer Retention? feat. Alida Sholl, Director of Operations at Rep Fitness
38 mins; February 26, 2020
How Do I Acquire New Customers? feat. Andy Zuro, President at ZLINE
38 mins; February 25, 2020
[Step by Step] How Do I Build an eCommerce Tech Stack? feat. Scott Hill, SVP of Product at Brightpearl
47 mins; February 24, 2020
Buy Better: Empowering Customers to Know the Impact of a Brand (feat. Sandra Capponi - Founder, Good on You)
45 mins; February 20, 2020
"Affiliate Is A Very Tricky Word" w/ Nilla Ali, Senior Vice President of Commerce at Buzzfeed
54 mins; February 14, 2020
What Can Retail Learn from the Performing Arts? - w/ Aubrey Bergauer, San Francisco Conservatory of Music
62 hours 14 mins; February 07, 2020
The Skill Set of the Modern CMO (w/ Ian Leslie, Industry West)
71 hours 18 mins; January 31, 2020
Monoculture is Dead: LIVE from NRF 2020
59 mins; January 21, 2020
Vision 2020: A Future Commerce Podcast on the State of Retail, presented by Gladly
66 hours 29 mins; January 10, 2020
How Accurate Were our 2019 Predictions?
58 mins; January 07, 2020
"You See the Glory, But You Don't Know the Story" w/ Audrey McLoghlin, Grayson
65 hours 3 mins; December 27, 2019
Climate Neutral: The New Minimum Standard for Corporate Responsibility
39 mins; December 20, 2019
[Step by Step] How Can I Successfully Sell My Business? (Michelle Cordeiro Grant, Lively)
34 mins; December 13, 2019
[Step by Step] What is Private Equity and When Do I Need It? (Jeremy Muras, Lion Capital)
52 mins; December 12, 2019
[Step by Step] How and When Do I Raise Venture Capital? (Robin Li, GGV)
50 mins; December 11, 2019
[Step by Step] What is Venture Capital, Anyways? (Brian O’Malley, Forerunner Ventures)
58 mins; December 10, 2019
[Step by Step] Retail Funding 101 (Jordan Knapp, Jamie Oliver, Shopify Plus)
42 mins; December 09, 2019
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