Let's Talk Loyalty
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Flying Tiger Copenhagen: Loyalty, Omnichannel & Building the Flying Tiger Club (#759)
38 mins; April 01, 2026
Best of the Back Catalogue: An Award-Winning Loyalty Story with AS Roma (#758)
41 mins; March 30, 2026
Flight Centre’s World360 Rewards: Loyalty and Profitability Insights with James Kavanagh (#757)
49 mins; March 25, 2026
Best of the Back Catalogue: Loyalty at 7-Eleven Denmark (#756)
54 mins; March 23, 2026
My RYOBI: Building Loyalty That Lasts with Data, Personalisation & Progress Over Perfection (#755)
35 mins; March 18, 2026
Pausing Spanish Episodes – Listen to Today’s Episode with Alex! (#754)
5 mins; March 16, 2026
Loyalty Strategy with Evert de Boer (Archive Episode) (#753)
44 mins; March 11, 2026
Best of the Back Catalogue: Award-Winning Loyalty with Three Ireland (#752)
42 mins; March 09, 2026
Behavioral Science, AI & Innovation in Loyalty — A Collinson Perspective (#751)
43 mins; March 04, 2026
Best of the Back Catalogue – Raymond Rewards and Beyond (#750)
51 mins; March 02, 2026
bp Southern Africa Demonstrates How Loyalty can be an Enabler of Business Growth (#749)
38 mins; February 25, 2026
Leading Telco Loyalty: TELUS Rewards is Redefining Customer Value (#748)
37 mins; February 23, 2026
Hornby Hobbies: Turning Collectibles into Loyalty Leadership (#747)
41 mins; February 18, 2026
How Beer Culture, Category, and Loyalty Evolved a Decade After SABMiller (#746)
48 mins; February 16, 2026
Scaling Loyalty with TenX (#745)
43 mins; February 11, 2026
PetSmart Treats Rewards: Behavior, Belonging & Benefits (#744)
35 mins; February 09, 2026
Club Yogi Rewards: Loyalty Lessons from the Great Outdoors (#743)
39 mins; February 04, 2026
FidelizaciĂłn en Brasil: Estrategias y Tendencias en un Mercado de Vanguardia | Spanish Episode (#742)
56 mins; February 02, 2026
A.P. Moller - Maersk: Storytelling at Scale — Building Trust and Loyalty in Global Logistics (#741)
50 mins; January 26, 2026
Cannabis Loyalty Unlocked: Marketing and Innovation with Embarc (#740)
36 mins; January 26, 2026
Reimagining Cinema Loyalty: Polly Jones on Digital, Data & the Future of ODEON (#739)
36 mins; January 21, 2026
Understanding The Power of WHY to Dig Deeper into The WHAT From Transactional Data (#738)
50 mins; January 19, 2026
Bakers Delight - Winner of Best Loyalty Program Launch (Archive Episode) (#737)
40 mins; January 14, 2026
Doters: Democratizando la lealtad en el aire y en la tierra con Pablo Sordo (#736)
60 hours 33 mins; January 12, 2026
Fueling Loyalty: Insights from Shell’s Go+ Team on Engagement, Strategy & the Future of Loyalty (#735)
38 mins; January 07, 2026
Instant Loyalty: How Cashpoints is Revolutionizing Real-Time Rewards in 2026 (#734)
43 mins; January 05, 2026
We’re Taking a Short Festive Break (See You Soon!) (#733)
2 mins; December 22, 2025
Virgin Active Rewards: Turning Wellness into Lasting Habits (#732)
53 mins; December 17, 2025
Loyalty Beyond Points: Designing Experiences That Truly Connect (#731)
50 mins; December 15, 2025
Now Built the Way People Travel – Choice Hotels’ Choice Privileges has Changed! (#730)
38 mins; December 10, 2025
30 years of Award-Winning Loyalty Leadership in Health & Beauty Retail (#729)
49 mins; December 08, 2025
The Art of Loyalty: Insights from Nectar (#728)
53 mins; December 03, 2025
DLF Mall Rewards: Blending Human and Digital to Delight Customers (#727)
45 mins; December 01, 2025
How Landmark Reimagined Loyalty: The Shukran Program Story (#726)
40 mins; November 26, 2025
Global Loyalty at Shell: Insights, Strategy & Impact (#725)
42 mins; November 24, 2025
Connecting Consumers and SMBs: Insights on Loyalty Programs with Kate Booth (#724)
38 mins; November 19, 2025
Loyalty Innovation in Global FMCG and Telecommunication Brands with MSET (#723)
40 mins; November 17, 2025
Australian Loyalty Insights Report 2025 (#722)
30 mins; November 12, 2025
Brand Before Business: How Tekla Turns Experience into Loyalty (#721)
58 mins; November 10, 2025
How Carnival Cruise Line is Redefining Customer Experience with Carnival Rewards (#720)
46 mins; November 05, 2025
Enterprise Plus: la estrategia de lealtad de Enterprise Mobility (Spanish Episode) (#719)
50 mins; November 03, 2025
Paula's Final Episode (#718)
9 mins; October 30, 2025
Emirates Skywards Silver Jubilee - 25 Years Celebrating Emirates Loyalty Success (#717)
57 mins; October 29, 2025
ACCOR Plus Innovates Again as a Leading Lifestyle Subscription (#716)
45 mins; October 27, 2025
SHEIKE Society & the Art of Customer-Centric Loyalty with Mel Grafton (#715)
34 mins; October 22, 2025
Host Announcement - Nyeleti Nkuna Joins Let's Talk Loyalty & Loyalty TV (#714)
32 mins; October 20, 2025
BILT Rewards Surges Forward | Archive episode (#713)
42 mins; October 15, 2025
Crafting Loyalty with a Luxury Touch: Inside Lalit Suri Hospitality Group (#712)
36 mins; October 13, 2025
10 Standout Episodes: Live Reflections from International Loyalty Leaders Summit (#711)
45 mins; October 08, 2025
Inside Maxol: A CEO’s Vision for Customer Loyalty (#710)
39 mins; October 06, 2025
From Data Chaos to Loyalty Success: Insights with HEMOdata (#709)
46 mins; October 01, 2025
PAYBACK (Germany) Shares Its Latest World Class Successes | Archive episode (#708)
40 mins; September 29, 2025
Walmart Mexico: Loyalty Through Trust, Not Points (#707)
53 mins; September 24, 2025
Panel: Loyalty no es marketing; es EBITDA (#706)
47 mins; September 22, 2025
Nedbank Greenbacks delights its clients through bank-wide loyalty (#705)
36 mins; September 17, 2025
From Best Kept Secret to Industry Movement: Loyalty Methods Powering 7-Eleven, MGM, BP, and More (Ep 704)
60 hours 18 mins; September 15, 2025
Marriott Bonvoy Leads the Way in Global Hospitality Loyalty (#703)
45 mins; September 10, 2025
SAS Group in Scandinavia - Global Alliance Strategy and an Award-Winning Campaign (#702)
41 mins; September 08, 2025
Inside Travelex Plus: Chris Frost on Personalisation and Customer Experience (#701)
45 mins; September 03, 2025
How Metcash is Redefining Loyalty with the Relaunched IGA Rewards Program (#700)
34 mins; September 01, 2025
Visa’s Andy Chalcroft: Co-Brands, Loyalty Programs, and Engaging the Next Generation (#699)
49 mins; August 27, 2025
Fidelización a escala global en hotelería: el caso MeliáRewards (Spanish Episode) #698
48 mins; August 25, 2025
Amtrak’s Embarking on its New Ambition (#697)
39 mins; August 20, 2025
Loyalty Lessons ex Starbucks USA – Joy Das Gupta (#696)
42 mins; August 18, 2025
Head of Myer One Shows Why It’s the World’s Best Loyalty Programme (#695)
45 mins; August 13, 2025
Lisa Brightwell from Bright Insights Consulting Joins the LTL / LTV Hosting Team (694)
41 mins; August 11, 2025
Loyalty That Saves Lives: How Blood Donation Programs Transform Communities (#693)
48 mins; August 06, 2025
Forjando Lealtad Duradera: Estrategia y GestiĂłn (Spanish Episode) (#692)
53 mins; August 04, 2025
Accelerating AI Adoption for Customer Loyalty - Insights with Salesforce and IBM (#691)
54 mins; July 30, 2025
Sandals Resorts: Redefining Loyalty Through Experience and Community with Peter Menges (#690)
36 mins; July 28, 2025
Flying Blue Loyalty Program Going from Strength to Strength (Archive Episode) (#689)
37 mins; July 23, 2025
The Ford Motor Company Celebrates 120 Years of Loyal Customers! (Archive Episode) (#688)
44 mins; July 21, 2025
American Airlines C-Suite Insights: Loyalty & Experience with CCO Heather Garboden (#687)
41 mins; July 16, 2025
eBucks Rewards Celebrates 25 Years as a World Leader Driving Banking Loyalty (#686)
49 mins; July 14, 2025
Fueling Loyalty: How ADNOC Is Redefining Convenience Retail (#685)
50 mins; July 09, 2025
Developing a game changing, zero liability points program to the Australian hospitality market (#684)
40 mins; July 07, 2025
Cadillac Fairview Is A Curator Of Mall Moments That Matter (#683)
53 mins; July 02, 2025
The Four Dimensions of Loyalty: Insights from Ogilvy One’s Dayoán Daumont (#682)
32 mins; June 30, 2025
Scooter’s Coffee: Brewing Success in the US Coffee Business (#681)
36 mins; June 25, 2025
Puntos Palacio: una estrategia holĂ­stica de lealtad (#680)
48 mins; June 23, 2025
Flying High with Kris+: Growing Singapore Airlines’ Loyalty in Australia (#679)
32 mins; June 18, 2025
From Treats to Trust: Insights from Pets at Home (#678)
45 mins; June 16, 2025
Azul Airlines (Brazil) - Global Innovations in Airline Loyalty (Ep #677)
28 mins; June 11, 2025
Circle K's Pokémon Go Partnership - An Award-Winning Game Driving Footfall (Archive Episode) (#676)
38 mins; June 09, 2025
Inside Decathlon Membership: Loyalty Insights with Pablo Sardina (#675)
40 mins; June 04, 2025
Paula Thomas, Oprah of Loyalty wins The 2025 International Loyalty Personality of the Year (#674)
35 mins; June 02, 2025
ENOC (UAE Fuel Programme) Grows With Travel, Subscriptions and Co-Brand Propositions (#673)
41 mins; May 28, 2025
Hadie Perkas: Connecting the Loyalty Industry Through Vision and Community – see what ’ s next!!! (#672)
38 mins; May 26, 2025
Launching Shoppers Drug Mart's Optimum: Learnings from a Loyalty Operations Lens (#671)
42 mins; May 21, 2025
Pasaporte, el programa de lealtad de Despegar (#670)
51 mins; May 19, 2025
Bank of America's Preferred Rewards Program (#669)
36 mins; May 14, 2025
Loyalty KPI's with Brierley PLUS Capillary's Latest Acquisition Announced (#668)
46 mins; May 12, 2025
How to Build Loyalty That Works? Global Lessons in Personalization, Culture, and Trust with Comarch (#667)
45 mins; May 07, 2025
Host Announcement - Former President of AAdvantage - Bridget Blaise-Shamai (#666)
38 mins; May 05, 2025
Porsche, Latam Airlines and La Quinta Hotels Driving Customer Engagement Using Gamification (#665)
43 mins; April 30, 2025
Monetizando tu programa de lealtad: Retail Media (#664)
52 mins; April 28, 2025
Unlocking Insights: The Latest in European Loyalty Trends with Mando Connect (#663)
39 mins; April 23, 2025
Crafting Loyalty for Superfans: Martina Lipp on Revamping Disney's Global Program (662)
29 mins; April 21, 2025
Rethinking Membership Loyalty: Strategies for Scale with Steve Allmen, CAA (#661)
36 mins; April 16, 2025
Inside South Africa’s Loyalty Landscape: A Conversation with Amanda Cromhout (#660)
34 mins; April 14, 2025