Let's Talk Loyalty
Podcast image
#461:Understanding Loyalty in Europe - Getting to know the Greek Market and the OPAP Loyalty Programmes
31 mins; November 21, 2023
#460:New Models Driving Loyalty: Sharing Data, Ownership & Renting Fashion (Short Summary Show)
8 mins; November 20, 2023
#459: United Airline's "Mileage Plus" - Luc Bondar Shares Loyalty Learnings and Success.
47 mins; November 15, 2023
#458: IAG Loyalty shares Strategy, Innovation and Insights
42 mins; November 14, 2023
#457: Understanding the Innovative Bilt Rewards Program (Short Summary Show)
7 mins; November 13, 2023
#456: Casey's Digital Transformation (and Pizza's) Driving Customer Loyalty and Retail Success
43 mins; November 08, 2023
#455: Kik Textiles - Winner of the 2023 “Best Loyalty Launch” Award at the International Loyalty Awards in London.
44 mins; November 07, 2023
#454: Understanding Web 3.0, Crypto-currencies, Metaverse and NFT's (Short Summary Show)
8 mins; November 07, 2023
#453: Loyalty Methods - A Unique Approach Powering Iconic Brands
45 mins; November 01, 2023
#452: The 7 Essential Components for Cultivating Customer Loyalty Marigold
52 mins; October 31, 2023
#451: Investigating Airline Loyalty Programs (Short Summary Show)
8 mins; October 30, 2023
#450: REI - (Recreational Equipment Incorporated) - Showcases the Principles Creating Customer Loyalty as a Co-Operative
37 mins; October 25, 2023
#449: Celebrating Phaedon - ICF Next's new Brand Identity
37 mins; October 24, 2023
#448: Investigating Railway Loyalty Innovation (Short Summary Show)
8 mins; October 23, 2023
#447: The Asia Pacific Loyalty Awards
30 mins; October 18, 2023
#446: Understanding Loyalty in Ireland & The European Loyalty White Paper
48 mins; October 17, 2023
#445:How the Irish Times, Wins Customer Loyalty through Innovations (Short Summary Show)
7 mins; October 16, 2023
#444: Circle K's Pokémon Go Partnership - An Award-Winning Game Driving Footfall
38 mins; October 11, 2023
#443: South African Loyalty Awards Showcases The Best of the Best
46 mins; October 10, 2023
#442:How Sandman Hotel Group delivered Digital Transformation with RSVP Rewards (Short Summary Show)
7 mins; October 09, 2023
#441: Loyalty TV Launch - Announcement
3 mins; October 04, 2023
#440: Learn How Quests, Checkpoints, Experiments and Rewards are Creating Trust with Gamers
49 mins; October 03, 2023
#439:UAE Telecoms Giant "Etisalat" Leverages Customer Loyalty for Growth (Short Summary Show)
7 mins; October 02, 2023
#438: Blind Loyalty - 101 Loyalty Concepts - Simplified
42 mins; September 27, 2023
#437: Expedia Partnership Enhances Valuedynamx Proposition
40 mins; September 26, 2023
#436: Verizon Up, an Experiential Masterclass from Telecoms Giant Verizon (Short Summary Show)
8 mins; September 25, 2023
#435: Driving Ancillary Revenue in Travel Loyalty Programs with Points and Plusgrade
44 mins; September 20, 2023
#434: Travel Loyalty Insights with Collinson and Salesforce
51 mins; September 19, 2023
#433: Learn How Tupperware are Building Loyalty in Mexico (Short Summary Show)
7 mins; September 18, 2023
#432: Skyjoy from Vietnam - A Fascinating Coalition featuring Vietjet and HD Bank from Sovico Group Vietnam
47 mins; September 13, 2023
#431:Understanding Loyalty in Netherlands& Key Take-Outs from The European White Paper
36 mins; September 12, 2023
#430: How Can Loyalty Marketers Support Sustainability Goals? (Short Summary Show)
8 mins; September 11, 2023
#429: How Roblox and Web 3.0 Technologies are Inspiring Next Generation Loyalty Programs
46 mins; September 06, 2023
#428: Building a customer-centric organisation through multi-faceted digital transformation
56 mins; September 05, 2023
#427: Hong Kong's Leading Loyalty & Lifestyle Platform - Yuu Rewards (Short Summary Show)
6 mins; September 04, 2023
#426: Virgin's Velocity - the loyalty program from Virgin Australia - Rewarding Customer Loyalty Super Fast!
39 mins; August 30, 2023
#425: Create Customers Obsessed with Your Brand by Obsessing about Your Customers
47 mins; August 29, 2023
#424 : Del Yeah Rewards: Del Taco's Key Component for Business Growth ( Short Summary Show)
7 mins; August 28, 2023
#423: AB InBev in Mexico - Leading Loyalty for Beer Brands Including Budweiser®, Corona® and Stella Artois®
51 mins; August 23, 2023
#422: Understanding Loyalty in Europe - Getting to know VeryMe Rewards from Vodafone
43 mins; August 22, 2023
#421 : David’s Bridal - The World's First "Crowdsourced " Loyalty Program ( Short Summary Show)
8 mins; August 21, 2023
#420: Loyalty Academy Announces FOUR Scholarship Prizes for Aspiring CLMP's
41 mins; August 16, 2023
#419: The Trust Crisis - Australian Research Insights on Consumer Concerns
44 mins; August 15, 2023
#418 : Driving Loyalty in Convenience Retail with Sheetz USA (Short Summary Show)
7 mins; August 14, 2023
#417: Viva Aerobus Launches Compelling Loyalty Concept in Mexico
46 mins; August 09, 2023
#416: South Africa’s FNB eBucks Rewards is the biggest winner at The International Awards
41 mins; August 08, 2023
#415: Etihad Guest - Powerful Propositions Building Emotional Loyalty (Short Summary Show)
7 mins; August 07, 2023
#414: PetSmart Treats - Ranked One of America’s Best Loyalty Programs by Newsweek
46 mins; August 02, 2023
#413: Top 30 Under 40 Loyalty Royalty - Joe Doran from Capillary Technologies
50 mins; August 01, 2023
#412: Building Your Program's Profitability - Loyalty's Hidden Potential (Short Summary Show)
8 mins; July 31, 2023
#411: McDonald's Rewards - Global Loyalty Insights
39 mins; July 26, 2023
#410: Sam's Club Shows Success with Subscriptions
44 mins; July 25, 2023
#409: The Boots Iconic "Advantage" Programme Implements New Strategies (Short Summary Show)
8 mins; July 24, 2023
#408: Emirates Launches "Skywards Everyday" and shares its Latest Success Driving Loyalty
67 hours 9 mins; July 19, 2023
#407: Understanding Loyalty in Italy & Key Take-Outs from The European White Paper
37 mins; July 18, 2023
#406: The Methods and Importance Of Measuring The Value of Loyalty Marketing Investment ( Short Summary Show)
7 mins; July 17, 2023
#405: Emarat Launches Emcan - A Loyalty Leader in the UAE's Fuel and Convenience Sector
56 mins; July 12, 2023
#404: AAdvantage from American Airlines - Insight-led Innovation & Industry Leadership
51 mins; July 11, 2023
#403: Loyalty Leads the Transformation of Albertsons (Short Summary Show)
7 mins; July 10, 2023
#402: Giant Food Celebrates Its Award-Winning Loyalty Strategy
50 mins; July 05, 2023
#401: Paula Thomas is in the Hot Seat, Sharing the Power of Content Marketing in Loyalty
50 mins; July 04, 2023
#400: "For Love or Money" - Australian Consumer's Loyalty Perspectives For 2022 (Short Summary Show)
7 mins; July 03, 2023
#399: Dubai Golf Shares * Viya* - A Lifestyle Platform Driving Loyalty for Golf, Dining & Entertainment
37 mins; June 28, 2023
#398: The Loyalty Report 2023
49 mins; June 27, 2023
#397: Leveraging the GHA "Discovery" Program To Drive Customer Loyalty for Independent Hotel Brands (Short Summary Show)
7 mins; June 26, 2023
#396: Lakeshore Learning Materials - Rewarding Loyalty for Teachers and Parents
44 mins; June 21, 2023
#395: Understanding Loyalty in Czech Republic & Key Take-Outs from The European White Paper
47 mins; June 20, 2023
#394: Everyday Loyalty - Connecting Customers, Members and Merchants (Short Summary Show)
6 mins; June 19, 2023
#393: Loyalty and Awards - Travel Loyalty Conference and Connecting in Brazil
45 mins; June 14, 2023
#392: Leading Retail Loyalty Brand, TFG Delivers Real Personalisation
36 mins; June 13, 2023
#391: Loyalty Insights from Asia - Speak Like a CEO (Short Summary Show)
7 mins; June 12, 2023
#390: The Barbeque Legends Club - Helping Aussie's Barbeque Better
40 mins; June 07, 2023
#389: Loyalty in Indonesia with GoTo Group - The Largest Digital Ecosystem in Indonesia.
51 mins; June 06, 2023
#388: Relaunching The Shangri-La Hotel Rewards Program (Short Summary Show)
7 mins; June 05, 2023
#387: Meet Mastercard - One of the World's Largest Loyalty Services Providers
45 mins; May 31, 2023
#386: Partnerships and Personalising for Airline Loyalty Profitability
44 mins; May 30, 2023
#385: Circle K's Award-Winning "PLAY or PARK" Programme in Ireland (Short Summary Show)
7 mins; May 29, 2023
#384: Global Leaders Maintain Focus on Customers and Stakeholders
49 mins; May 24, 2023
#383: TGI Fridays’ Strategic Focus On Loyalty: Fridays Rewards
41 mins; May 23, 2023
#382: Loyalty Lessons from USA Convenience Chain Yesway (Short Summary Show)
7 mins; May 22, 2023
#381: "Share" - The Multi Award-Winning Loyalty Programme from Majid Al Futtaim Group UAE
50 mins; May 17, 2023
#380: Understanding Loyalty in Europe - Getting to know Samsung Members
47 mins; May 16, 2023
#379: Mando-connect and YouGov Research on What Brits Want From Loyalty (Short Summary Show)
7 mins; May 15, 2023
#378: Loyalty Strategy Insights for 2023 with Epsilon's Shannon Ottinger
41 mins; May 10, 2023
#377: Loyalty Program Principles for Success and the Role of Loyalty Program Communications.
59 mins; May 09, 2023
#376: Leveraging Known Customer Data to Acquire New Members (Short Summary Show)
7 mins; May 08, 2023
#375: Loyalty Trends from the International Loyalty Award Finalists
50 mins; May 03, 2023
#374: ASDA Rewards Delights UK Consumers with Its "Pounds Not Points" Proposition
49 mins; May 02, 2023
#373: Circle K Subscription Loyalty for Car Wash (Short Summary Show)
7 mins; May 01, 2023
#372: Epsilon Celebrates Recognition as a Leader in The Forrester Wave (tm) Loyalty Technology Solutions for Q1 2023
44 mins; April 26, 2023
#371: Customer-Led Innovation and Entrepreneurship
52 mins; April 25, 2023
#370: Loyalty Insights from Poland (Short Summary Show)
7 mins; April 24, 2023
#369: Sally Beauty Shares A Focus on NPS and Diversity to Drive Customer Loyalty
45 mins; April 19, 2023
#368: Coalition Loyalty - Dotz Brazil Celebrates 50 Million Members
50 mins; April 18, 2023
#367: Virgin Red - The Red Thread Connecting the Virgin Brand Globally (Short Summary Show)
7 mins; April 17, 2023
#366: How Enriching Your Data Can Transform Your Customer Loyalty with Cheetah Digital.
42 mins; April 12, 2023
#365: Understanding Loyalty in Germany & Key Take-Outs from The European White Paper
43 mins; April 11, 2023
#364: Air Canada’s Award-Winning Aeroplan Program (Short Summary Show)
7 mins; April 10, 2023
#363: Leading Loyalty Insights from the USA
54 mins; April 05, 2023
#362: Discovery Vitality: Behavioural Change Programme is resulting in Healthier Lifestyle through Generous Rewards
45 mins; April 04, 2023