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Let's Talk Loyalty

“Let’s Talk Loyalty” is an industry podcast for loyalty marketing professionals. If you work in loyalty marketing, join us every week to learn the latest ideas and marketing insights from loyalty specialists around the world. Check out our website on: http://www.letstalkloyalty.com/

#561: IHG One Rewards from IHG Hotels and Resorts

30 mins; July 10, 2024

#560: Exploring Club Eurostar: Insights from Loyalty Manager Sophia Laban

40 mins; July 09, 2024

#559:The Value Exchange - Mercenaries are not US

16 mins; July 08, 2024

#558: Insights on Emotional Loyalty with Comarch's Jessica Lavigne

41 mins; July 03, 2024

#557: Accor Live Limitless: Emotional Connections and Memorable Experiences

45 mins; July 02, 2024

#556: Creating Winning Value Propositions - Know Your Customer First

17 mins; July 01, 2024

#555: Marigold's Top Ten Tips to Drive Lifelong Relationships and Greater Returns

33 mins; June 26, 2024

#554 : Puntos Colombia: Más Que un Programa de Lealtad (Spanish Language Episode)

50 mins; June 25, 2024

#553: Adventures in Loyalty Financials – Sharing some good, bad and ugly

19 mins; June 24, 2024

#552: Meeting Dr Anna Pruska (CEO) and Piotr Kozlowski of Comarch at CUG

23 mins; June 19, 2024

#551: What We Thought We Knew About Retention and Customer Lifetime Value

45 mins; June 18, 2024

#550: Practice Checking for Sanity to Sustain Your Program

16 mins; June 17, 2024

#549: WestJet's Loyalty Transformation & Evolution

38 mins; June 12, 2024

#548: Inside the Relaunched Carter’s Rewards Program with Kevin Severs

37 mins; June 11, 2024

#547: Winning the CFO’s Heart in Loyalty Finance

16 mins; June 10, 2024

#546: Loyalty TV LIVE with Mastercard - Influencing and Winning Loyalty in an Age of Choice

32 mins; June 05, 2024

#545: Loyalty Simplified: Beyond Metrics and Into Meaningful Engagement

60 hours 1 min; June 04, 2024

#544: Setting Strong Loyalty Financial Foundations

16 mins; June 03, 2024

#543: Langham Hospitality Group Launches "Brilliant by Langham".

35 mins; May 29, 2024

#542: Global Loyalty Marketing and Travel Trends with Mastercard

39 mins; May 28, 2024

#541: Reward Experiences Made Memorable for Members

18 mins; May 27, 2024

#540: Canadian Automobile Association Shares the Power of Membership Mindset

45 mins; May 22, 2024

#539: Exploring Loyalty: Insights from David Slavick of Ascendant Loyalty Marketing

43 mins; May 21, 2024

#538: Are Micro-redemptions All that and a Bag of Chips?

14 mins; May 20, 2024

#537: Singapore Airlines Launches Kris+ in Australia

37 mins; May 15, 2024

#536:Gen-Z Loyalty Unveiled: Exploring VOXI Drop

45 mins; May 14, 2024

#535: Attainable Rewards Leads to Retainable Customers

18 mins; May 13, 2024

#534: Meet adjoe - Exciting Adtech that Rewards Gaming for Programs and Members Alike

38 mins; May 08, 2024

#533: Culture Drives Innovation - Dan Murphys

47 mins; May 07, 2024

#532: A List That is Rather ‘Rewarding’ for Your Members

12 mins; May 06, 2024

#531: Finnair Launches Finnair Plus

33 mins; May 01, 2024

#530: Let's Talk Loyalty - in SPANISH!

43 mins; April 30, 2024

#529: Some Say it’s [Loyalty] at the Top and That It Helps

20 mins; April 29, 2024

#528: Royal Automobile Club Victoria Shares Strategies to Drive Member Engagement and Retention

46 mins; April 24, 2024

#527: Understanding Loyalty in Europe 2.0

46 mins; April 23, 2024

#526: Creating Consistent Digital-led and Human-led Moments Matters

17 mins; April 22, 2024

#525: The Bonus Awards Celebrate Loyalty Excellence in Germany and Beyond

36 mins; April 17, 2024

#524: Unlocking Loyalty: Inside Canon Club's Journey with Beth Simpson

36 mins; April 16, 2024

#523: Speed of Success by Way of Velocity of Earn

17 mins; April 15, 2024

#522: Under Armour Shares UA Rewards

29 mins; April 10, 2024

#521: Unveiling Loyalty Insights with Amanda Cromhout, CEO & Founder of Truth

51 mins; April 09, 2024

#520: Avoid Tears by Properly Utilizing Program Tiers

17 mins; April 08, 2024

#519: Loyalty Lessons ex Starbucks USA – Joy Das Gupta

41 mins; April 03, 2024

#518: Rewarding Financial Wellness: The Evolution of Old Mutual Rewards

48 mins; April 02, 2024

#517: The First Key to Success is the Making of Members

19 mins; April 01, 2024

#516: Meliá Rewards Celebrates It's 30th Anniversary

47 mins; March 27, 2024

#515: 2024 Consumer Trends Index with Marigold's Wendy Werve

41 mins; March 26, 2024

#514: A New World Order to Categorize Loyalty Business Models

16 mins; March 25, 2024

#513: Cathay Pacific Airways Updates Its Loyalty Positioning and Proposition

40 mins; March 20, 2024

#512: What Brits want from Loyalty Programmes 4.0

50 mins; March 19, 2024

#510: Epsilon UK Launches the Epsilon Loyalty Index Research Report

51 mins; March 13, 2024

#510: Epsilon UK Launches the Epsilon Loyalty Index Research Report

51 mins; March 13, 2024

#509 : Strategic Partnerships & Loyalty Manager ANZ Bank

43 mins; March 12, 2024

#508: Loyalty Business Models with Control as the Key Criterion

17 mins; March 11, 2024

#507: International Women's Day - WiiN Webinar with LTL Hosts

44 mins; March 06, 2024

#506: Understanding Loyalty in Europe – Getting to know the Red By Dufry Loyalty Programme

41 mins; March 05, 2024

#505: The Foundations of Loyalty -What the OG’s Had To Say and How That Has Changed

16 mins; March 04, 2024

#504: Moët Hennessy, part of LVMH Shares Clos19 Loyalty Insights

42 mins; February 28, 2024

#503: Disrupting and Innovating in Airline and Energy Loyalty Programs in New Zealand

51 mins; February 27, 2024

#502: Don't Mind the "Say-Do" Gap, Emotion it

13 mins; February 26, 2024

#501: MGM Resorts International - Leveraging Loyalty to Win Hearts and Minds

42 mins; February 21, 2024

#500: THANK YOU for this Incredible Milestone - Episode 500 - Audience Feedback

34 mins; February 20, 2024

#499:Endowed Progress Effect: Perception [of progress] is Reality

10 mins; February 19, 2024

#498: Loyalty Connect Global - Join this Loyalty Industry Flagship Event in Dubai

31 mins; February 14, 2024

#497: Grill'd Australia Shares Insights from the Relish Rewards Programme

42 mins; February 13, 2024

#496: Get "the Skinny" on Skinner and Operant Conditioning

12 mins; February 12, 2024

#495: Starbucks Rewards Shares MENA Success (Starbucks is Our Guests FAVORITE Loyalty Program)

34 mins; February 07, 2024

#494 : Exploring Loyalty: The Co-Op's Membership Program with Dean Harris

51 mins; February 06, 2024

#493: A Loyalty "Minded" Month Kicks Off with a Little Self Determination

15 mins; February 05, 2024

#492: Driving Member Engagement for the Super Retail Group in Australia

47 mins; February 01, 2024

#491: On a Mission to be the World’s Best Loyalty Company: Ellipsis & Co

51 mins; January 30, 2024

#490: Visa Shares Advice and Insights for Successful Co-Brand Card Programs and Partnerships

55 mins; January 29, 2024

#489: Omni Hotels and Resorts - Loyalty Insights from a Luxury Brand

36 mins; January 25, 2024

#488: Award-Winning Loyalty for Cinema Lovers with Club Pathé

38 mins; January 24, 2024

#487: Loyalty Research and Insights from Brazil

44 mins; January 22, 2024

Expert Loyalty Insights for 2024 with Bright Insights Consulting (#Ep 486)

44 mins; January 20, 2024

#485: The Paddock Unveiled: Exploring Oracle Red Bull Racing's Digital Loyalty Program

46 mins; January 16, 2024

#484: Let's Talk Loyalty Launches the Wiser Loyalty Podcast Partnership

51 mins; January 15, 2024

#483: Flying Blue Going from Strength to Strength

34 mins; January 10, 2024

#482: Out of Adversity Comes the Release of Two Loyalty Books, and Both Deserve a Place on Every Desk

45 mins; January 10, 2024

#481: Co-Brand Cards - Commercial and Complex but Critical to Success

51 mins; January 08, 2024

#480: yuu Rewards (Hong Kong) Shares Success with Digital Stamps and Gamification Strategies

47 mins; January 03, 2024

#479: Breaking News: Announcing Our Latest Guest Host, Carly Neubauer

30 mins; January 03, 2024

#478: Welcome to 2024 - Announcing Exciting Plans for Let's Talk Loyalty in 2024.

27 mins; January 02, 2024

#477: Loyalty Insights from the GCC and MENA Regions

44 mins; December 28, 2023

#476: ExxonMobil Egypt Drives Loyalty Market in Downstream Business

33 mins; December 26, 2023

#475: Reviewing the Award Winning "MySchool MyVillage MyPlanet" program that connects Transactional and Emotional Loyalty (Short Summary Show)

7 mins; December 25, 2023

#474: Loyalty in Russia, Russian Loyalty Awards and UAE Loyalty Conference

41 mins; December 20, 2023

#473: Leading B2B Loyalty Program from Galderma - Supporting Dermatology Professionals in the Growing Aesthetic Market.

42 mins; December 19, 2023

#472: Crypto-Based Rewards - Insights and Inspiration for Travel and Hospitality (Short Summary Show)

7 mins; December 18, 2023

#471: Vietnam Airlines Shares Lotusmiles Loyalty Insights

36 mins; December 13, 2023

#470: Diving into the World of Caffè Nero's Loyalty Program

47 mins; December 12, 2023

#469: HEMA's Heritage and Values Drive Customer Loyalty : (Short Summary Show)

7 mins; December 12, 2023

#468: The North Face - Driving Loyalty for the World's Premier Exploration Company

53 mins; December 06, 2023

#467:Virgin Active launches Virgin Active Rewards in its move to a Social Wellness Brand

46 mins; December 05, 2023

#466 : Investigating the Pro Premier Rewards Program by Floor & Decor (Short Summary Show)

7 mins; December 04, 2023

#465: The Ford Motor Company Celebrates 120 Years of Loyal Customers!

42 mins; November 29, 2023

#464: Driving Relevant Rewards in the Global Travel Loyalty Market with Valuedynamx

46 mins; November 28, 2023

#463: "Sleep Number" Leverages Loyalty to Drive Advocacy (Short Summary Show)

7 mins; November 27, 2023

#462: Loyalty in the Philippines - Telecom Giant Shares its Globe Rewards Successes

40 mins; November 22, 2023

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