LanguaTalk

Let's Talk Loyalty

“Let’s Talk Loyalty” is an industry podcast for loyalty marketing professionals. If you work in loyalty marketing, join us every week to learn the latest ideas and marketing insights from loyalty specialists around the world. Check out our website on: http://www.letstalkloyalty.com/

Earning Loyalty at New Heights: WestJet’s Upgraded Rewards Program (#659)

38 mins; April 09, 2025

Poundland Perks: Loyalty Made Simple with Emma Collins (#658)

44 mins; April 07, 2025

IndiGo: Launching a loyalty programme at scale in the world’s 5th largest economy (#657)

35 mins; April 02, 2025

Experience with programs: The Star Entertainment Group, David Jones, NewsCorp, Qantas, Global Red, Brierley & Partners, Coca Cola(#656)

45 mins; March 31, 2025

Getting to know Voyage Loyalty, The Loyalty Programme for Seafarers (#655)

44 mins; March 26, 2025

Will Points-based Currency Potentially Usurp Cash as King? (654)

45 mins; March 24, 2025

The World's LARGEST Loyalty Programs? (#653)

43 mins; March 19, 2025

Santander Unique Rewards #(652)

55 mins; March 17, 2025

The Three ‘F’s of Loyalty at Air New Zealand (#651)

35 mins; March 12, 2025

Winning Over the Fickle Customer: Marigold CMO Ashley Deibert shares insights from the 2025 Consumer Trends Index (#650)

48 mins; March 10, 2025

Customer Advocacy and Emotional Loyalty Driven by Value-Based Alignment (#649)

43 mins; March 05, 2025

Profitability in Loyalty Programmes - Powered by Collinson (Ep 648)

39 mins; March 03, 2025

#647:Loyalty in the Age of the Emotional Consumer – Insights from Kate Wheaton, Ogilvy One

45 mins; February 26, 2025

#646: Bridging Academia and Industry: Exploring the Future of Loyalty with Darron Kirkley

20 mins; February 24, 2025

Mothercare, Adidas & Liverpool FC - Capturing Brand Loyalty in Indonesia (Ep #645)

47 mins; February 19, 2025

#644: LATAM Pass– La evolución constante de un Programa de Lealtad (Spanish Episode)

56 mins; February 17, 2025

#643: Wiser Loyalty in 2025: Real-World Strategies from C-Suite Leaders

40 mins; February 12, 2025

#642: Managing 5 loyalty programmes into a new era of hyper personalisation in India: Arvind Fashions Ltd.

36 mins; February 10, 2025

#641: NASCAR Nurtures Auto-Racing Excitement with Fans at Home or at the Track

43 mins; February 05, 2025

#640: Comarch Shares Its Customer Loyalty Predictions 2025 Report

42 mins; February 03, 2025

#639: C-Suite Guest - Blue Rewards from Al Futtaim Group Shares Loyalty Success Stories and Evolution

34 mins; January 29, 2025

#638: United Airlines Industry-Leading Loyalty Program MileagePlus (Archive Episode)

49 mins; January 27, 2025

#637: Antavo's 2025 Global Customer Loyalty Report

41 mins; January 22, 2025

#636:- Fundamentos para gestionar estrategias de lealtad exitosas

50 mins; January 20, 2025

#635: A Future Look at Loyalty Technologies with Tim Murphy

28 mins; January 15, 2025

#634: Mastering Loyalty Commerce: Insights from Valuedynamx

42 mins; January 13, 2025

#633: A disruptive mindset creates 60% market share and 92% loyalty member penetration for retail banking in South Africa – Capitec Live Better Rewards

44 mins; January 08, 2025

#632: Behind the Scenes of Australia’s Favourite Loyalty Program… Plus a Special Edition

63 hours 52 mins; January 06, 2025

#631: Let's Talk Loyalty and Loyalty TV in 2025 - NEWS and Updates

33 mins; January 01, 2025

Christmas Break (1 Minute Update)

1 min; December 23, 2024

#630: SAS Group in Scandinavia - Global Alliance Strategy and an Award-Winning Campaign

38 mins; December 18, 2024

#629: Driving Loyalty Forward: Inside Arnold Clark Rewards with Emily Walker and Hema Kukadia

48 mins; December 17, 2024

#628: The Wiser Loyalty Series - 2024 Review and Exciting News for 2025

34 mins; December 16, 2024

#627: Loyalty As an Inspiring and Energising Lever for Digital Transformation in MOL Group

51 mins; December 11, 2024

#626: Serviclub, el programa de lealtad de YPF en Argentina (Spanish Episode)

44 mins; December 10, 2024

#625: The Choice is Yours to Give Loyalty

21 mins; December 09, 2024

#624: Dell's Global Strategy Lead Shares Insights on the Evolution of Loyalty

46 mins; December 04, 2024

#623: Crafting Loyalty with Thermomix: Insights from Kristy Elsworth

45 mins; December 03, 2024

#622: Sustainability in Loyalty – Three Shades of Green

18 mins; December 02, 2024

#621: MyAutogrill - A Leading Loyalty Programme for Travellers in Italy

46 mins; November 27, 2024

#620: Gamification driving sustainable behavioural change

53 mins; November 26, 2024

#619: A Future Look at Loyalty Technologies

22 mins; November 25, 2024

#618: Adore Society Shares Personalisation, AI and AB Testing Strategies for Loyalty Success

35 mins; November 20, 2024

#617: Building Loyalty with Benefit Loves: Insights from Rachel Mercer, Loyalty Operations Manager at Benefit Cosmetics

39 mins; November 19, 2024

#616: Aiming to Understand the Customer: Tech to take a 360 Degree View

23 mins; November 18, 2024

#615: Accor Plus - The Subscription Loyalty Proposition Leading the Global Hotel Industry

44 mins; November 13, 2024

#614: Stix: el punto de las grandes marcas

51 mins; November 12, 2024

#613: Technology of AI is Changing the Way Marketers Work

16 mins; November 11, 2024

#612: TrueBlue from JetBlue - Airline Loyalty Driving Passenger Loyalty

39 mins; November 06, 2024

#611: Building Loyalty: Bupa Global's Life Rewards with Rob Harker

42 mins; November 05, 2024

#610: What’s Trending in Loyalty Tech?

23 mins; November 04, 2024

#609: Ahold USA Shares Loyalty Insights (Largest Grocery Retail Group on the East Coast)

36 mins; October 30, 2024

#608: Global customer transformation via B2B loyalty with the Largest Brewer in the World.

33 mins; October 29, 2024

#607: Mixing it Up with Analytics-Driven Market Examples

21 mins; October 28, 2024

#606: India's Largest Footwear Retailer Metro Brands Shares Loyalty Approach and Insights

40 mins; October 23, 2024

#605: LEAL - La plataforma de gestión de relaciones con el cliente(Spanish Episode)

62 hours 38 mins; October 22, 2024

#604: A Topline on Analytical Approaches

21 mins; October 21, 2024

#603: Alshaya Shares Insights as Winner of the 2024 International Loyalty Award (Retail)

39 mins; October 16, 2024

#602: Mastercard's Kyle Clark Shares Ideas and Insights from the Holiday Spend Forecast Report

36 mins; October 15, 2024

#601: If You Want to [Zero] Paaarrrty, Then Check This Out

18 mins; October 14, 2024

#600: BILT Rewards Continues Dramatic Growth Amidst $3.25 Billion Valuation

43 mins; October 09, 2024

#599: Understanding Loyalty: Learnings from global and U.S. brands like PepsiCo, McDonald’s and many others

34 mins; October 08, 2024

#598: Data Sources – How much is enough and when it is too much?

18 mins; October 07, 2024

#597: KFC (USA) Focuses on Fun and Fandom to Drive Frequency

47 mins; October 02, 2024

#596: AI Use Cases for Loyalty Manager's with Comarch's Maria Wróblewska

44 mins; October 01, 2024

#595: Time Out for a Terminology Twist

18 mins; September 30, 2024

#594: Trust and Taylor Swift - Loyalty Insights from London Business School's Alex Brown

43 mins; September 25, 2024

#593: Loyalty Insights for the French Market with the Collinson Group

37 mins; September 24, 2024

#592: Perhaps It’s In the Mail for Some?

25 mins; September 23, 2024

#591: Latest APAC Consumer Insights Revealed with Collinson International’s 2024 Travel Benefits and Customer Engagement Report

45 mins; September 18, 2024

#590: Club Cinepolis, un programa de lealtad en transformación

50 mins; September 17, 2024

589: Match Point – Advantage to Loyalty Communications

20 mins; September 16, 2024

#588: Lego Nurtures Lifelong Loyalty through Membership & Community

42 mins; September 11, 2024

#587: Transforming Healthcare Loyalty -HCF’s Thank You

43 mins; September 10, 2024

#586: How Artificial Should Your Communications Be?

24 mins; September 09, 2024

#594: Lego Nurtures Lifelong Loyalty through Membership & Community.

41 mins; September 07, 2024

#585: Bakers Delight - Winner of Best Loyalty Program Launch (Asia Pacific Loyalty Awards)

39 mins; September 04, 2024

#584: You Can’t Avoid Loyalty Fraud, But You Can Attempt to Manage It

51 mins; September 03, 2024

#583:The Case for Consistent, Clear Communication

16 mins; September 02, 2024

#582: Livelo's Award-Winning Proposition Goes from Strength to Strength

39 mins; August 28, 2024

#581: Premia Juntos +: El programa de lealtad de Coca Cola FEMSA para tenderos(Spanish Episode)

44 mins; August 27, 2024

#580: Member Care Goes Where?

22 mins; August 26, 2024

#579: Let's Talk Loyalty turns FIVE Today! Announcing Partnership with Capillary Technologies.

49 mins; August 21, 2024

#578: Audacious Success: Dr. Nceba Hene's Rewarding Journey with AfricanBank

47 mins; August 20, 2024

#577: Take Care of Business – T&C’s, Privacy, Compliance, and Risk

18 mins; August 19, 2024

576: PAYBACK (Germany) Shares Its Latest World Class Successes

39 mins; August 14, 2024

#575: Building Loyalty Globally: Inside IKEA Family's Success with Kirsty Chalk

38 mins; August 13, 2024

#574:With Top Ops Nothing Drops

18 mins; August 12, 2024

#573: Global Hotel Loyalty Insights with GHA Discovery

41 mins; August 07, 2024

#572:Journey with Genesis and the PowerShout Program

39 mins; August 06, 2024

#571: You’re [almost] Half Way There!

37 mins; August 05, 2024

#570: Pizza Hut Shares Insights as It Grows Customer Loyalty Globally from Dubai

38 mins; July 31, 2024

#569: Meli+, el modelo de suscripción de Mercado Libre y Mercado Pago(Spanish Language Episode)

50 mins; July 30, 2024

#568 – CVPs in Market: The Good, the Bad and the Ugly!

23 mins; July 29, 2024

#567: Etihad Guest Celebrates 10 Million Members and a New Era

34 mins; July 24, 2024

#566: International Leaders in Loyalty Conference - South Africa

37 mins; July 23, 2024

#565 - What's the Role of CX in your CVP?

20 mins; July 22, 2024

#564: Australian Retail Loyalty Insights Report Highlights

31 mins; July 17, 2024

#563: How to Scale a Telco Loyalty Platform into a Technology Platform Across Multiple Countries?

56 mins; July 16, 2024

#562 - What's the most valuable loyalty currency today? No, it's not points!

22 mins; July 15, 2024

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Let's Talk Loyalty

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