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Let's Talk Loyalty

“Let’s Talk Loyalty” is an industry podcast for loyalty marketing professionals. If you work in loyalty marketing, join us every week to learn the latest ideas and marketing insights from loyalty specialists around the world. Check out our website on: http://www.letstalkloyalty.com/

#161: 7-Eleven Shares Secrets to Success & Driving Loyalty with 7REWARDS.

41 mins; November 17, 2021

#160: Let's Talk Loyalty's First Birthday Episode (Short Show Summary)

9 mins; November 15, 2021

#159: Sports Loyalty - Innovation with UK Premier League Football Club Launch of "My Arsenal Rewards"

48 mins; November 10, 2021

#158: Effortless and Emotional Loyalty Concepts from Etihad Guest (Short Show Summary)

8 mins; November 08, 2021

#157: L'Oreal, Wyndham Hotels and Toys R Us - Loyalty Insights with Alyssa Callahan

39 mins; November 03, 2021

#156: Kimpton Hotels Loyalty Insights with Shirley King (Short Summary Show)

10 mins; November 01, 2021

#155: Emirates Skywards - Driving Success Through Personalisation, Partners & New Propositions

44 mins; October 27, 2021

#154: Dell's Advantage Loyalty Program (Short Summary Show)

9 mins; October 25, 2021

#153: New Zealand Loyalty Expert Shares Exciting Airline & Grocery Loyalty Insights

50 mins; October 20, 2021

#152: Expert Insights from a Loyalty Leader in India (Short Summary Show)

9 mins; October 18, 2021

#151: Connecting with Customers through Compelling Content & Experiences

42 mins; October 13, 2021

#150: Subscription Loyalty - Lessons and Insights (Short Summary Show)

9 mins; October 11, 2021

#149: Creative Airline Loyalty Concepts from Comarch - Prepaid, Subscription or Unlimited Travel?

52 mins; October 06, 2021

#148: B2B Loyalty and Case Studies (Short Show Summary)

9 mins; October 04, 2021

#147: Flying Blue from Air France KLM Group - Loyalty & Partnerships Insights

42 mins; September 29, 2021

#146: Loyalty Leadership with Bain & Company's Rob Markey (Short Show Summary)

8 mins; September 27, 2021

#145: South African Consumer Loyalty Insights 2021

51 mins; September 22, 2021

#144: Bryan Pearson of LoyaltyOne Former CEO - Short Summary Show

10 mins; September 20, 2021

#143: Subscription (Paid) Loyalty in Hotels, Coffee Chains and Airlines - What's Working?

56 mins; September 15, 2021

#142: An Innovative Loyalty Model from Wharton's Professor of Marketing, Peter Fader (Short Summary Show)

9 mins; September 13, 2021

#141: Loyalty Excellence and Innovation with AA Smartfuel New Zealand

41 mins; September 08, 2021

#140: Sky VIP Loyalty Programme in the UK (Short Show Summary)

11 mins; September 06, 2021

#139: Data Laws and Data and Privacy Health Checks for Loyalty Professionals

44 mins; September 01, 2021

#138: ebookers.com - Online Travel Agency Loyalty (Short Summary Show)

7 mins; August 30, 2021

#137: TWO YEAR ANNIVERSARY - Let's Talk Loyalty Celebrates with The Wise Marketer and Loyalty Academy

48 mins; August 25, 2021

#136: Return on Loyalty (Short Summary Show)

11 mins; August 23, 2021

#135: Loyalty Industry Innovation - RENT Should Be Rewarding

54 mins; August 18, 2021

#134: Rakuten Rewards (Short Show Summary)

8 mins; August 16, 2021

#133: Livelo's Loyalty Leadership in Brazil

50 mins; August 11, 2021

#132: What the Brits Want from Loyalty (Short Summary Show)

8 mins; August 09, 2021

#131: Luxury Shopping Centre Loyalty Launch - Galerija Belgrade (Serbia)

45 mins; August 04, 2021

#130: 119 Loyalty Ideas to Beat Covid - 19 (Short Summary)

10 mins; August 02, 2021

#129: Leveraging Loyalty Levers to Support COVID Education and Action in India

40 mins; July 28, 2021

#128: American Airlines & AAdvantage Loyalty Insights (Short Summary Show)

8 mins; July 26, 2021

#127: "The Loyalty Report 2021" with Bond Brand Loyalty

55 mins; July 21, 2021

#126: Loyalty Insights from Epsilon (Short Show Summary)

9 mins; July 19, 2021

#125: The Power of Podcasting to Drive Loyalty

29 mins; July 14, 2021

#124: Bringing Global Loyalty Innovation to Australia (Summary Show)

8 mins; July 12, 2021

#123: Bonus Episode - Epsilon Personalive Podcast

30 mins; July 08, 2021

#122: Loyalty Science Lab Insights

57 mins; July 07, 2021

#121: Five UK Consumer Trends to Watch (Short Summary Show)

8 mins; July 05, 2021

#120: Innovative Ideas Driving Banking Loyalty in South Africa

53 mins; June 30, 2021

#119: Loyalty in the Luxury Sector (Short Summary Show)

7 mins; June 28, 2021

#118: Secrets to Loyalty Success with Collinson's Priyanka Lakhani

54 mins; June 23, 2021

#117: Covid Drives Digital Transformation (Short Summary Show)

8 mins; June 21, 2021

#116: Leveraging Loyalty to Build Your Brand with Epsilon's Paul Davies

45 mins; June 16, 2021

#115: Loyalty Research and Insights from South Africa

8 mins; June 14, 2021

#114 - Does Your Loyalty Programme Need a Reality Check?

50 mins; June 09, 2021

#113: Flybuys - Loyalty Lessons from Australia's Most Popular Loyalty Programme

8 mins; June 07, 2021

#112: Loyalty Challenges and Trends with Comarch's Bart Demczuk

39 mins; June 02, 2021

#111: Skywards Insights - Expansion and Inspiration Pre-Covid

8 mins; May 31, 2021

#110: For Love or Money? Australian Loyalty Perspectives 2021 with Adam Posner

46 mins; May 26, 2021

#109: Let's Talk Loyalty Partners with The Wise Marketer

7 mins; May 24, 2021

#108: Australian eCommerce Loyalty with Adore Beauty

31 mins; May 19, 2021

#107: Using Loyalty Levers for a Higher Purpose

8 mins; May 17, 2021

#106: Intense Competition Driving Loyalty Innovation by South Africa's Old Mutual

28 mins; May 12, 2021

#105: Creating Customer Loyalty Through CX Excellence

7 mins; May 10, 2021

#104: Australian Loyalty Expertise with Sarah Richardson, Founder of the Australian Loyalty Association

8 mins; May 05, 2021

#103: Movies, Music and Sport - Passion Points to Drive Loyalty

7 mins; May 03, 2021

#102: The Science & Psychology of Human Engagement for Customer Loyalty

49 mins; April 28, 2021

#101: How You Can Leverage Independent Loyalty Experts for Your Loyalty Programme

7 mins; April 26, 2021

#100: Star Alliance's Latest Loyalty Insights, Ideas and Innovation

51 mins; April 21, 2021

#99: Paula's Predictions for Loyalty Marketing in 2020 - Summary Show

6 mins; April 19, 2021

#98: Innovative Technology Driving Loyalty - Whatsapp, Voice Marketing & Payment-led Loyalty

52 mins; April 14, 2021

#97: South African Loyalty Insights with Loyalty Expert - Deon Olivier

6 mins; April 12, 2021

#96: IAG Loyalty Shares New Trends including eStore, new Banking Propositions and Employee Loyalty

30 mins; April 07, 2021

#95: British Gas Rewards - Summary of Insights from this Award-Winning Loyalty Programme

6 mins; April 05, 2021

#94: Global Coalition Loyalty Insights with Payback's CEO Bernhard Brugger

50 mins; March 31, 2021

#93: KPMG and The Truth About Customer Loyalt‪y‬

6 mins; March 29, 2021

#92: The Increasing Importance of Loyalty in a Changing Media Landscape with Epsilon

30 mins; March 24, 2021

#91: British Airways - Summary of Insights from Loyalty Manager Niall Rooney

5 mins; March 22, 2021

#90: Subscription Innovation Driving Restaurant Loyalty in South Africa

46 mins; March 17, 2021

#89: Introduction to Earth Rewards - A Loyalty Solution for the Environmen‪t‬ (Summary Show)

5 mins; March 15, 2021

#88: Loyalty Innovation in China with Lagardère Travel Retail

49 mins; March 10, 2021

#87: Roma Football Club Connects with Loyal Fans (Short Sumary Show)

6 mins; March 08, 2021

#86: Coalition Loyalty in Colombia with Puntos Colombia

48 mins; March 03, 2021

#85: Why Loyalty Programs Fail - Summary Episode

6 mins; March 01, 2021

#84: Virgin Red Loyalty Programme Launches in the UK

32 mins; February 24, 2021

#83: Summary of Loyalty in 7-Eleven Denmark with Managing Director Jesper Østergaard

6 mins; February 22, 2021

#82: Global Airline Loyalty Programme Insights with Evert de Boer

42 mins; February 17, 2021

#81: Let's Talk a LITTLE Loyalty - Summary of Interview with Loyalty Expert: Leanne Papaioannou

7 mins; February 15, 2021

#80: Loyalty Trends in APAC by Epsilon's Ashish Sinha

39 mins; February 10, 2021

#79: Let's Talk a LITTLE Loyalty - Summary of Loyalty Success and Storytelling in South Afric‪a‬

7 mins; February 08, 2021

#78: Yes Rewards from ENOC - Fuel, Food & Convenience Loyalty in UAE

43 mins; February 03, 2021

#77 - Let's Talk a LITTLE Loyalty - Award-winning Loyalty Insights from the Middle East

6 mins; February 01, 2021

#76: Loyalty Programme Liability Management - Len Llaguno, Founder of Kyros Insights

41 mins; January 27, 2021

#75: Let's Talk a LITTLE Loyalty - Summary of Interview with Mike Atkin - The Loyalty Guru

7 mins; January 25, 2021

#74: Australian Consumer Loyalty Research - Mark James CEO Customology

52 mins; January 20, 2021

#73: Let's Talk a LITTLE Loyalty - Summary of 3Plus Telecom Loyalty Programme in Ireland

7 mins; January 18, 2021

#72: Global Predictions for Loyalty Marketing in 2021

17 mins; January 13, 2021

#71: Let's Talk a Little Loyalty - Raymond Rewards India

7 mins; January 11, 2021

#70: Ikea Family Club with Aaron Mitchell - Global VP Loyalty

55 mins; January 06, 2021

#69: Let's Talk A Little Loyalty - Introduction

3 mins; January 04, 2021

#68: Mindful Marketing & Loyalty Insights from Scandinavia.

45 mins; December 30, 2020

#67: Loyalty for Small Companies - Driving Lucrative Loyalty

44 mins; December 23, 2020

#66: Loyalty Statistics & Loyalty Programme Performance in India - What Does Success Look Like

42 mins; December 16, 2020

#65: Paul Smitton talks Asia Miles, Innovative Ideas in Airline Loyalty and Preparing for Travel's Inevitable Rebound

50 mins; December 09, 2020

#64: Customer Based Corporate Valuation - Daniel McCarthy of Emory University

53 mins; December 02, 2020

#63: Vodacom South Africa Launches Vodabucks

44 mins; November 25, 2020

#62: The Value of Loyalty Members as a Media Asset

48 mins; November 18, 2020

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