Let's Talk Loyalty
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#261: Building Bilt Rewards from Strength to Strength
49 mins; August 10, 2022
#260: Short Summary Show of Bart Demczuk Interview from Comarch Middle East
9 mins; August 09, 2022
#259: eCommerce Excellence with Adore Beauty and Adore Society (Short Summary Show)
7 mins; August 08, 2022
#258: Web 3.0, Crypto-currencies, Metaverse and NFT's - Loyalty Insights
58 mins; August 03, 2022
#257: Airline Loyalty Programs - their Role, Positioning and Potential for Even Greater Profits
55 mins; August 02, 2022
#256: Loyalty Innovation in Financial Services - Old Mutual Earns Loyalty by Educating
8 mins; August 01, 2022
#255: The Loyalty Report 2022 - Essential Insights and Innovations for Loyalty Professionals
56 mins; July 27, 2022
#254: Loyalty Innovation in the Railway Industry
44 mins; July 26, 2022
#253: Human Psychology and It's Role in Loyalty Programmes
7 mins; July 25, 2022
#252: The Irish Times, an Iconic Irish Brand, Wins Customer Loyalty through Innovation
53 mins; July 20, 2022
#251: Digital Transformation with RSVP Rewards from the Sandman Hotel Group
47 mins; July 19, 2022
#250: Star Alliance - Short Summary Show
8 mins; July 18, 2022
#249: UAE Telecoms Giant "Etisalat" Leverages Customer Loyalty for Growth
36 mins; July 13, 2022
#248: Leading Loyalty for Telecoms Giant Verizon
43 mins; July 12, 2022
#247: Whatsapp and Card-Linking - Innovative Ideas for Loyalty Professionals (Short Summary Show)
8 mins; July 11, 2022
#246: Getting Loyalty Unstuck in 2022
47 mins; July 06, 2022
#245: Tupperware Leveraging Loyalty in Mexico
42 mins; July 05, 2022
#244: IAG Loyalty - Powerful Propositions in Turbulent Times (Short Summary Show)
8 mins; July 04, 2022
#243: How Can Loyalty Marketers Support Sustainability Goals?
45 mins; June 29, 2022
#242: Driving Direct & Indirect Revenue from Loyalty Marketing - Insights from Epsilon’s Loyalty Labs
40 mins; June 28, 2022
#241: Payback Germany - A World Famous Coalition Program (Short Summary Show)
8 mins; June 27, 2022
#240: Collinson's Daniel Cantorna Shares Loyalty Insights and Innovation from the Asia Pacific Region
40 mins; June 22, 2022
#239: Hong Kong's Leading Loyalty & Lifestyle Platform - Yuu Rewards
37 mins; June 21, 2022
#238: Cookies Causing Chaos - with Epsilon's Elliott Clayton (Short Summary Show)
7 mins; June 20, 2022
#237: Del Yeah Rewards: Del Taco's Key Component for Business Growth
46 mins; June 15, 2022
#236: David’s Bridal - The World's First "Crowdsourced " Loyalty Program
46 mins; June 14, 2022
#235: Subscriptions Driving Restaurant Loyalty in South Africa
7 mins; June 13, 2022
#234: Driving Loyalty in Convenience Retail with Sheetz USA
42 mins; June 08, 2022
#233: Etihad Guest - Powerful Propositions Building Emotional Loyalty
51 mins; June 07, 2022
#232: Innovation in China with Lagardère Travel Retail (Short Summary Show)
7 mins; June 06, 2022
#231: Building Your Program's Profitability - Loyalty's Hidden Potential
40 mins; June 01, 2022
#230: The Boots Iconic "Advantage" Programme in the UK Celebrates Its 25th Birthday
46 mins; May 31, 2022
#229: Coalition Loyalty in Colombia (Short Summary Show)
7 mins; May 30, 2022
#228: Loyalty Insights from IAG Loyalty
46 mins; May 25, 2022
#227: Measuring the Value of Loyalty Marketing Investment with Epsilon
36 mins; May 24, 2022
#226: Virgin Red - Where Customers Genuinely Come First (Short Summary Show)
8 mins; May 23, 2022
#225: Insights from the "2022 Global Report on Loyalty Marketing & Rewards Programs"
55 mins; May 18, 2022
#224: Celebrating the Freddie Awards - The "Oscars" of Travel Loyalty
52 mins; May 17, 2022
#223: Announcing - The Winner of the Loyalty Academy Scholarship is ...
6 mins; May 16, 2022
#222: Loyalty Leads the Transformation of Albertsons
36 mins; May 11, 2022
#221: What We've Learned About Loyalty
41 mins; May 10, 2022
#220: Aviation Loyalty Program Insights with Evert de Boer (Short Summary Show)
10 mins; May 09, 2022
#219: "For Love or Money" - Australian Consumer's Loyalty Perspectives For 2022
46 mins; May 04, 2022
#218: Anantara, Avani, Kempinski - Leveraging the GHA "Discovery" Program To Drive Customer Loyalty for Independent Hotel Brands
41 mins; May 03, 2022
#217: Insights on Loyalty Innovation with Epsilon (Short Summary Show)
7 mins; May 02, 2022
#216: Everyday Loyalty - Connecting Customers, Members and Merchants
37 mins; April 27, 2022
#215: Loyalty Insights from Asia - Speak Like a CEO
42 mins; April 26, 2022
#214: ENOC's Successful Loyalty Program in the UAE (Short Summary Show)
8 mins; April 25, 2022
#213: Relaunching The Shangri-La Hotel Rewards Program
34 mins; April 20, 2022
#212: Circle K's Award-Winning "PLAY or PARK" Programme in Ireland
33 mins; April 19, 2022
#211: Loyalty Programme Liability Modeling (Short Summary Show)
7 mins; April 18, 2022
#210: Digital Consumer Trends for 2022
34 mins; April 13, 2022
#209: Loyalty & Awards Conference News for Travel Loyalty Professionals
43 mins; April 12, 2022
#208: Keeping Customers Happy and Engaged (Short Summary Show)
8 mins; April 11, 2022
#207: The "Australian Loyalty Association" Expands and Partners with "Let's Talk Loyalty"
22 mins; April 06, 2022
#206: Global Loyalty Academy Workshops in 2022 and FREE Competition to Win
37 mins; April 05, 2022
#205: Loyalty Insights from the IKEA Family Club (Short Summary Show)
8 mins; April 04, 2022
#204: Loyalty Lessons from "USA Convenience Chain of the Year" - Yesway
49 mins; March 30, 2022
#203: Groundbreaking Research on What Brits Want From Loyalty
59 mins; March 29, 2022
#202: Loyalty Insights from Scandinavia (Short Summary Show)
8 mins; March 28, 2022
#201: Leveraging Known Customer Data to Acquire New Members
41 mins; March 23, 2022
#200: Circle K's Subscription Car Wash Loyalty Programme
50 mins; March 22, 2022
#199: Loyalty Ideas for Small Companies by Creating Customer Connections (Short Summary Show)
8 mins; March 21, 2022
#198: Driving Loyalty Beyond Cookies with Loyalty Expert Billy Loizou
43 mins; March 16, 2022
#197: Loyalty Insights from Poland
64 hours 13 mins; March 15, 2022
#196: Loyalty Statistics and KPI's for Success (Short Summary Show)
9 mins; March 14, 2022
#195: Virgin Red - The Red Thread Connecting the Virgin Brand Globally
46 mins; March 09, 2022
#194: Air Canada’s Award-Winning Aeroplan Program
40 mins; March 08, 2022
#193: Asia Miles Insights from Cathay Pacific Airways (Short Summary Show)
8 mins; March 07, 2022
#192: Talking Loyalty with Tom Peace of The Loyalty People
25 mins; March 02, 2022
#191: Let's Talk Loyalty Bonus Episode - Show Update
7 mins; March 01, 2022
#190: Customer-Based Corporate Valuation with Professor Daniel McCarthy (Short Summary Show)
8 mins; February 28, 2022
#189: Cathay Pacific Airways Launches Lifestyle & Wellness Innovations
47 mins; February 23, 2022
#188: VodaBucks: Loyalty Programme of South Africa’s Vodacom Group (Short Summary Show)
7 mins; February 21, 2022
#187: Microsoft Rewards - Insights and Ideas
47 mins; February 16, 2022
#186: Loyalty Programmes as Media Owners (Short Summary Show)
7 mins; February 14, 2022
#185: Create Emotional Loyalty With Points For Good
38 mins; February 09, 2022
#184: Hong Kong's Groundbreaking Yuu Rewards, A Hong Kong Coalition Loyalty Program (Short Summary Show)
7 mins; February 07, 2022
#183: Denmark's Salling Group Customer Program's Highly Successful Launch
51 mins; February 02, 2022
#182: BP Fueling Customer Loyalty Around the World (Short Summary Show)
9 mins; January 31, 2022
#181: International Loyalty Awards 2022
36 mins; January 26, 2022
#180: Loyalty Partner Insights from Epsilon’s Tamara Oliverio and Julie Smith (Short Summary Show)
7 mins; January 24, 2022
#179: Irish Loyalty Summit and Awards 2022
32 mins; January 19, 2022
#178: Loyalty Partner Insights from Comarch’s Sidney Dunn (Short Summary Show)
9 mins; January 17, 2022
#177: Subscription Programmes as a Must-Have Tool for Brand Success
49 mins; January 12, 2022
#176: Award-Winning Coalition Loyalty Program in Mauritius (Short Summary Show)
8 mins; January 10, 2022
#175: eBucks South Africa Wins Best Loyalty Programme of the Year 2021 AGAIN!
44 mins; January 05, 2022
#174: UK Travel Loyalty Expert Insights from "Head for Points" (Short Summary Show)
9 mins; January 03, 2022
#173: Education and Inspiration - Ideas for Airline Loyalty Professionals
47 mins; December 29, 2021
#172: Vodafone's Very Me Programme - Partnerships Loyalty Strategy (Short Show Summary)
9 mins; December 27, 2021
#171: Loyalty Insights from Italy
53 mins; December 22, 2021
170: The Role of Simplicity Driving Success & Advocacy (short summary show)
9 mins; December 20, 2021
#169: Panera Bread Shares Subscription Insights - its Powerful, Disruptive Approach to Customer Loyalty.
35 mins; December 15, 2021
#168: Shell Shares Key Insights for it's award-winning UK & China Programmes (Show Summary)
8 mins; December 13, 2021
#167: Fred Reichheld - Loyalty Industry Legend - Launches "Winning On Purpose - the Unbeatable Strategy of Loving Customers"
54 mins; December 08, 2021
#166: Community, Connection and Neuro-Diversity - Loyalty-led Marketing with Dr Chris Arnold (Short Summary Show)
9 mins; December 06, 2021
#165: 2022 Loyalty Trends, Gamification and Subscription with Epsilon's Vice President of Loyalty Strategy
50 mins; December 01, 2021
#164: Loyalty Magazine Awards - now the International Loyalty Awards (Short Show Summary)
8 mins; November 29, 2021
#163: Accor's Live Limitless Programme Focuses on Passion and Partnerships
43 mins; November 24, 2021
#162: KPMG Consumer Research Post-Covid Priorities (Short Summary Show)
8 mins; November 22, 2021