Let's Talk Loyalty
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#61: Yuu Rewards, Hong Kong's New Coalition Programme
41 mins; November 11, 2020
#60: BP Discusses Driving Loyalty in Fuel & Convenience Globally
46 mins; November 04, 2020
#59: Epsilon Talks 121 Loyalty, Contactless Loyalty and Emotional Loyalty
43 mins; October 28, 2020
#58: Global Loyalty Insights from Comarch's Sidney Dunn
53 mins; October 21, 2020
#57: Award-winning loyalty programme in Mauritius - Wiiv Rewards
44 mins; October 14, 2020
#56: Head for Points - Interview with the UK's leading website for frequent flyers
46 mins; October 07, 2020
#55: Vodafone UK's Loyalty Programme - Very Me Rewards with Camilo Courtenay
32 mins; September 30, 2020
#54: The Role of Simplicity in Driving Customer Loyalty - B2B Marketer of the Year - Margaret Molloy
61 hours 25 mins; September 23, 2020
#53: Driving Loyalty in Shell worldwide - Pavel Los shares insights on his award-winning loyalty programmes
40 mins; September 16, 2020
#52: Connecting with Community for Local Loyalty - with Dr Chris Arnold
46 mins; September 09, 2020
#51: The Loyalty Magazine Awards
39 mins; September 02, 2020
#50: KPMG Customer Research - Connecting with The New Customer
26 mins; August 26, 2020
#49: ONE YEAR BIRTHDAY - Let's Talk Loyalty - Loyalty Academy Competition
38 mins; August 19, 2020
#48: Etihad Guest - Loyalty Insights from Etihad Airways
34 mins; August 12, 2020
#47: Shirley King - Loyalty Program Manager, IHG Rewards Club & Kimpton Inner Circle
41 mins; August 05, 2020
#46: Dell's Global Loyalty Lead - Exploring Gamification
66 hours 21 mins; July 29, 2020
#45: Loyalty Insights from India - Customer Strategy Network - Kunal Mohiuddin
39 mins; July 22, 2020
#44: Leveraging Subscriptions to Create the Ultimate Loyalty
52 mins; July 15, 2020
#43: Loyalty Marketing in B2B & Concepts Post-Covid - Dr David Cox
51 mins; July 08, 2020
#42: Loyalty Leadership using NPS and Customer Lifetime Value - with Rob Markey, Bain & Company
59 mins; July 01, 2020
#41: Bryan Pearson - Loyalty Personality of the Year and LoyaltyOne former CEO
52 mins; June 24, 2020
#40: Loyalty Lessons From Wharton School's Professor of Marketing
40 mins; June 17, 2020
#39: Sky VIP UK with Head of Customer Loyalty, Rob Chandler
44 mins; June 10, 2020
#38: ebookers Bonus+ Rewards Programme
40 mins; June 03, 2020
#37: A Compelling Concept - Return on Loyalty
47 mins; May 27, 2020
#36: Rakuten Rewards
38 mins; May 20, 2020
#35: What the Brits Want From Loyalty
50 mins; May 13, 2020
#34: 119 Customer Loyalty Ideas to beat COVID-19
50 mins; May 06, 2020
#33: Loyalty Insights from Epsilon
35 mins; April 29, 2020
#32: AAdvantage - Caring for Loyal Customers through Challenging Times.
35 mins; April 22, 2020
#31: Innovative Ideas and Emerging Tech in Loyalty
38 mins; April 15, 2020
#30: (Before Covid 19) Five UK Trends for 2020
17 mins; April 08, 2020
#29: Rewarding Loyalty with Luxury Experiences.
41 mins; April 01, 2020
#28: Corona Virus Challenges - Solutions for Convenience Retailers
27 mins; March 25, 2020
#27: Customer Loyalty and Landscape Research - South African Insights
44 mins; March 18, 2020
#26: Australia’s Favourite Loyalty Programme - flybuys – 5 Lessons Learned in 25 Years
41 mins; March 11, 2020
#26: Australia’s Favourite Loyalty Programme - flybuys – 5 Lessons Learned in 25 Years
42 mins; March 11, 2020
#25: Skywards - Loyalty Programme for Emirates and Fly Dubai - Interview with Dr Nejib Ben Khedher
46 mins; March 04, 2020
#24: Loyalty Academy and The Wise Marketer - Partnership Announcement
56 mins; February 26, 2020
#23: Dan Gipple on Leveraging Loyalty Psychology to Drive Social Change.
47 mins; February 19, 2020
#22: Driving Loyalty Using CX or "Customer Experience" Mindset
47 mins; February 12, 2020
#21: Loyalty Lessons from Australia
34 mins; February 05, 2020
#20: Leveraging customer passions for your loyalty programme.
48 mins; January 29, 2020
#19: Loyalty Experts Worldwide - An Interview with the "Customer Strategy Network"
47 mins; January 22, 2020
#18: Trends in Loyalty - My Predictions for 2020
14 mins; January 15, 2020
#17: Deon Olivier Discusses Fuel Loyalty, Health Insurance Loyalty and Propositions for Financial Services Loyalty
64 hours 47 mins; January 08, 2020
#16: British Gas Rewards - Award Winning Loyalty Programme
52 mins; December 18, 2019
#15: KPMG Global Report - The Truth About Customer Loyalty
52 mins; December 11, 2019
#14: British Airways Executive Club - Airline Loyalty Insights
36 mins; December 04, 2019
#13: Earth Rewards - A Loyalty Solution for the Environment
51 mins; November 27, 2019
#12: Award-winning Loyalty in Italy - AS Roma and Advice Group
40 mins; November 20, 2019
#11: Why Loyalty Programs Fail - FREE Report
49 mins; November 13, 2019
#10: Loyalty in 7-Eleven Denmark with Managing Director Jesper Østergaard
53 mins; November 06, 2019
#9: 7 Lessons from 7 Loyalty Experts
21 mins; October 30, 2019
#8: Lessons from a Loyalty Expert: Leanne Papaioannou
62 hours 42 mins; October 23, 2019
#7: Award-winning Loyalty Success and Storytelling in South Africa
48 mins; October 16, 2019
#6: Driving Loyalty Through Charity
62 hours 10 mins; October 09, 2019
#5: Award-winning Loyalty - Insights from the Middle East
55 mins; October 02, 2019
#4: The Loyalty Guru - An Interview with Mike Atkin
63 hours 58 mins; September 24, 2019
#3: Award-Winning Loyalty in Ireland
40 mins; September 17, 2019
#2: Award-winning Insights from India - Sanjeev Nichani, Raymond Rewards
50 mins; September 05, 2019
#1: Let's Talk Loyalty
13 mins; August 22, 2019