LanguaTalk

Let's Talk Loyalty

“Let’s Talk Loyalty” is an industry podcast for loyalty marketing professionals. If you work in loyalty marketing, join us every week to learn the latest ideas and marketing insights from loyalty specialists around the world. Check out our website on: http://www.letstalkloyalty.com/

#361: Cathay Pacific’s Lifestyle & Wellness Innovations (Short Summary Show)

7 mins; April 03, 2023

#360: Understanding Loyalty in Europe - The European Loyalty White Paper

56 mins; March 29, 2023

#359: Live Limitless with ALL from Accor - Industry Leading Loyalty Insights from Mehdi Hemici

49 mins; March 28, 2023

#358: Microsoft Rewards - Insights and Ideas (Short Summary Show)

7 mins; March 27, 2023

#357: H & M - Driving Loyalty Both Globally & Locally for 150 Million Fashion Lovers

46 mins; March 22, 2023

#356: Global Loyalty Insights with Comarch's Wojciech Kempny

54 mins; March 21, 2023

#355: Points for Good - A Programme Enabling Points Exchange For Charitable Donations (Short Summary Show)

7 mins; March 20, 2023

#354: Epsilon's Loyalty Index - Consumer Insights for the UAE

42 mins; March 15, 2023

#353: Using Enterprise-Wide Data To Change The Business Of Retailing

41 mins; March 14, 2023

#352: Denmark's Salling Group - Highly Successful Customer Loyalty Program (Short Summary Show)

7 mins; March 13, 2023

#351: Loyalty and The Magic of Marketing with Rory Sutherland

54 mins; March 08, 2023

#350: Airline Loyalty Program Valuations with Evert de Boer

48 mins; March 07, 2023

#349: Are Subscription based programs the future for loyalty ? (Short Summary Show)

7 mins; March 06, 2023

#348: The Points Guy Highlights Customer's Loyalty Expectations and Needs

43 mins; March 01, 2023

#347: From Fans to Fanatics with Doug Glazer of Fanatics

49 mins; February 28, 2023

#346: Why FNB’s eBucks Program in South Africa is One of the Best Programs In The World? (Short Summary Show)

6 mins; February 27, 2023

#345: Loyalty and Customer Engagement Insights in APAC with Collinson Group

50 mins; February 22, 2023

#344: Retail Loyalty, Coalition Loyalty and Banking Loyalty Trends with Comarch's Piotr Kozlowski

47 mins; February 21, 2023

#343: Ideas for Airline Loyalty Professionals from Steve Hui, CEO, iFLYflat (Short Summary Show)

8 mins; February 20, 2023

#342: Helping Customers Choose Better - SAQ Shares Powerful Results Selling Wines, Beers and Spirits in Canada

35 mins; February 15, 2023

#341: Matahari Rewards, Indonesia’s Biggest Retail Loyalty Programme Reinvents Itself

37 mins; February 14, 2023

#340: Loyalty Insights from Italy, featuring Cristina Ziliani, Professor of Loyalty Marketing and CRM at the University of Parma (Short Summary Show)

7 mins; February 13, 2023

#339: Unlocking Irrational Loyalty

41 mins; February 08, 2023

#338 : Covid’s Aftermath, Customer Health and Customer-Based Forecasting with Daniel McCarthy of Emory University

48 mins; February 07, 2023

#337: Panera Bread Shares Subscription Insights - Its Powerful, Disruptive Approach to Customer Loyalty (Short Summary Show)

7 mins; February 06, 2023

#336: United States Soccer Federation Share the "Insiders’ Program" for Soccer Fans

36 mins; February 01, 2023

#335: Guest Host Announcement - Phil Rubin - USA Loyalty Industry Leader

25 mins; January 31, 2023

#334: Fred Reichheld - Loyalty Industry Legend Launches "Winning On Purpose - the Unbeatable Strategy of Loving Customers" (Short Summary Show)

7 mins; January 30, 2023

#333: Building Customer-Centric Brands, Sustainability and Loyalty in the UAE

44 mins; January 25, 2023

#332: The 2023 Consumer Trends Index from Cheetah Digital

40 mins; January 24, 2023

#331: Loyalty Trends, Gamification and Subscription with Epsilon's Vice President of Loyalty Strategy (Short Summary Show)

8 mins; January 23, 2023

#330: Star Alliance Goes from Strength to Strength

48 mins; January 18, 2023

#329: Dominos Pizza in Indonesia - A Truly Global Voice of Loyalty

52 mins; January 17, 2023

#328: Accor Hotels Live Limitless with Isabelle Birem (Short Summary Show)

8 mins; January 16, 2023

#327: Costco Wholesale - Secrets of Success from this Multi-Billion-Dollar Retailer

47 mins; January 11, 2023

#326: South Africa’s Most Used Loyalty Programme, Clicks ClubCard Raises the Loyalty Game - Hosted by Amanda Cromhout

41 mins; January 10, 2023

#325: 7-Eleven with Raghu Mahadevan (Short Summary Show)

9 mins; January 09, 2023

#324: International Loyalty Awards - Success Tips to Win

54 mins; January 04, 2023

#323: Ikea Family - Beloved Retailer Shares Its Latest Loyalty Innovations

42 mins; January 03, 2023

#322: Guest Host Announcement for 2023 - The Loyalty People

15 mins; January 02, 2023

#321: Falling in Love with Emirates - the "Skywards Freak" - a Platinum Passenger's Perspective.

45 mins; December 28, 2022

#320: GiveAMile - Funding Free Flights for Final Goodbyes

36 mins; December 27, 2022

#319: Arsenal Football Club's Loyalty Program (Short Summary Show)

8 mins; December 26, 2022

#318: Maxol Shares Loyalty Insights as European Convenience Retailer of the Year

62 hours 36 mins; December 21, 2022

#317: Canada's Leading Lifestyle Rewards Program - Scene+

45 mins; December 20, 2022

#316: Lessons in Loyalty from L'Oreal Luxe and Others (Short Show Summary)

8 mins; December 19, 2022

#315: Loyalty Insights from Air France - KLM's Flying Blue Program

34 mins; December 14, 2022

#314: Loyalty in Luxury Hospitality with Iconic Dubai Brand - Jumeirah Group

37 mins; December 13, 2022

#313: Emirates Airline - Driving Skywards Success (Short Summary Show)

9 mins; December 12, 2022

#312: "KFC Rewards Arcade" - A Fun-Based Loyalty Strategy for Diners in the UK & Ireland

51 mins; December 07, 2022

#311: Loyalty Leadership In a Crisis

45 mins; December 06, 2022

#310: Lessons from New Zealand's Phil Devlin - Loyalty Expert (Short Summary Show)

9 mins; December 05, 2022

#309: The Future of Crypto Rewards - Research from the Loyalty Academy and Bakkt

54 mins; November 30, 2022

#308: Rewards - Monetary or Non-Monetary? Insights from the Loyalty Science Lab

45 mins; November 29, 2022

#307: Data Capture and Trust - Cheetah Digital's Approach

7 mins; November 28, 2022

#306: Canada's Changing Loyalty Market & Canadian Automobile Association Insights

50 mins; November 23, 2022

#305: Changing Customer Loyalty - Insights Post Pandemic from Kobie Marketing

42 mins; November 22, 2022

#304: Airline Loyalty Evolution with Comarch (Short Summary Show)

9 mins; November 21, 2022

#303: Loyalty Insights from South Africa - 2022 Truth & Brandmapp Loyalty Whitepaper

58 mins; November 16, 2022

#302: BLAND Loyalty - Bridging the Gap between Brand and Loyalty Marketing

38 mins; November 15, 2022

#301: Loyalty Partnerships - KLM and Air France Flying Blue Program (Short Summary Show)

9 mins; November 15, 2022

#300: Air Asia Rewards Super App - Loyalty Insights from the World's Best Low-Cost Airline

52 mins; November 09, 2022

#299: At The End of Every Data Point is a Human

45 mins; November 08, 2022

#298: South African Loyalty Insights 2021 - Short Summary Show

10 mins; November 07, 2022

#297: The Epsilon Loyalty Index - Consumer Loyalty Insights for Australian Brands

42 mins; November 02, 2022

#296: The Role of Community, Social Consciousness and Neurodiversity in Loyalty.

61 hours 51 mins; November 01, 2022

#295: Secrets of Success for Subscription Loyalty (Short Summary Show)

8 mins; October 31, 2022

#294: East v West - Fascinating Loyalty Program Insights from Asia - Courtesy of Comarch

49 mins; October 26, 2022

#293: Reducing Churn in the Home Energy Sector with Genesis New Zealand

37 mins; October 25, 2022

#292: AA Smartfuel New Zealand (Short Summary Show)

8 mins; October 24, 2022

#291: My FedEx Rewards - A Powerful Differentiator in an Extremely Competitive Industry

38 mins; October 19, 2022

#290: South African Loyalty Awards - Judges Share Insights and Best in Class KPI's

43 mins; October 18, 2022

#289: Privacy, Data & GDPR Insights (Short Summary Show)

9 mins; October 17, 2022

#288: Global Perspectives on Customer Loyalty with Capillary Technologies

43 mins; October 12, 2022

#287: Crushing Churn & Creating Loyalty by Connecting with Customers

44 mins; October 11, 2022

#286: Bilt Rewards: Rewarding Home Renters (Short Summary Show)

8 mins; October 10, 2022

#285: Optimising Email Campaigns with AI and Machine Learning Insights

48 mins; October 05, 2022

#284: Fuel Rewards from Shell - Award-Winning Loyalty Celebrates 10 Years Delighting Customers

37 mins; October 04, 2022

#283: Livelo - The Leading Loyalty Program in Brazil - Short Show Summary

7 mins; October 03, 2022

#282: Ultamate Rewards from Ulta Beauty - A Key Differentiator in a Competitive Sector

34 mins; September 28, 2022

#281: Sweatcoin Rewards Walking - Driving Health and Wealth Through Loyalty

41 mins; September 27, 2022

#280: Shopping Mall Loyalty with Galerija Belgrade (Short Summary Show)

7 mins; September 26, 2022

#279: Loyalty Insights, Successes and Trends with Epsilon

48 mins; September 21, 2022

#278: MOL Group's Digital Transformation across Europe - Led by Loyalty

47 mins; September 20, 2022

#277: Young Warriors Use Loyalty Levers for Maximum Impact (Short Summary Show)

7 mins; September 19, 2022

#276: Childcare Saver Leverages Partners to Help Reduce the Cost of Childcare

41 mins; September 14, 2022

#275: Gamification Guru Explains Psychological Drivers of Engagement

59 mins; September 13, 2022

#274: The Loyalty Report 2021 (Short Summary Show)

10 mins; September 12, 2022

#273: eCommerce Leader Leverages Loyalty to Drive Commercial Success

32 mins; September 07, 2022

#272: Award Winning "MySchool MyVillage MyPlanet" Connects Transactional and Emotional Loyalty.

47 mins; September 06, 2022

#271: The Role of Communications to Drive Loyalty - Short Summary Show

6 mins; September 05, 2022

#270: Crypto-Based Rewards - Insights and Inspiration for Travel and Hospitality

45 mins; August 31, 2022

#269: HEMA's Heritage and Values Drive Customer Loyalty

37 mins; August 30, 2022

#268: Lessons from the Loyalty Science Lab - Short Summary Show

9 mins; August 29, 2022

#267: Floor & Decor Shares the "Pro Premier Rewards" Program

37 mins; August 24, 2022

#266: "Sleep Number" Leverages Loyalty to Drive Advocacy

39 mins; August 23, 2022

#265: Greenbacks Loyalty Programme from Nedbank (Short Summary Show)

8 mins; August 22, 2022

#264: Let's Talk Loyalty is 3 Years Old - Birthday NEWS Announcement

36 mins; August 17, 2022

#263: Sharing Data, Sharing Ownership & Renting Fashion - New Models Driving Loyalty

47 mins; August 16, 2022

#262: A Reality Check for Your Loyalty Program (Short Summary Show)

8 mins; August 15, 2022

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Let's Talk Loyalty

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